Apple Pay no longer working on iPhone 6

Discussion in 'iPhone' started by srharris22, Sep 28, 2015.

  1. srharris22 macrumors member

    Joined:
    Aug 28, 2010
    #1
    did a clean install of iOS 9 on my iPhone 6. Ever since I can't get Apple Pay to work. My cards are there and but I go to pay I get 'Touch ID or passcode required to pay'.
    Everything works fine on my watch, so I don't understand what to do. Even tried deleting and adding back all my cards. No change
    Thanks
     
  2. Lunfai macrumors 65816

    Lunfai

    Joined:
    Nov 21, 2010
    Location:
    Sheffield
    #2
    I know this is probably a dumb reply but have you actually scanned your thumb on the Touch ID sensor?
     
  3. srharris22 thread starter macrumors member

    Joined:
    Aug 28, 2010
    #3
    I actually have both thumbs scanned. Thats why I can't figure it out, I can easily unlock my iPhone using touch ID
     
  4. TB07-NJ macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    US of A
    #4
    Did you try removing then readding the card? You also may need to reverify with the bank after you readd the card.
     
  5. secretanchitman macrumors 6502

    secretanchitman

    Joined:
    Sep 13, 2007
    #5
    Literally had the issue happen to me an hour ago at both Whole Foods and McDonalds. My 6S detected the pay terminal but everytime I try to authenticate in wallet with Touch ID it fills in 90% of the way and then states that "Touch ID or passcode required to pay." Thought this was only me because I only found a single thread on iMore and Apple Support forums about it.

    I have a 6S 128GB on 9.0.1, set up as new, have an alphanumeric passcode and Touch ID enabled, have Wallet enabled under Touch ID and passcode settings, restrictions are on only for Apple Music Connect.
     
  6. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #6
    Same problems here and even made a 2nd thread about this. Anyone without an s model on 9.0.1 seeing problems?
     
  7. srharris22 thread starter macrumors member

    Joined:
    Aug 28, 2010
    #7
    Mine is a 6 that worked fine until I upgraded to 9.0, I'm going to try and call my bank but the app shows 'card ready for use'
     
  8. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #8
    Perhaps reconfiguring TouchID would be productive too. My 6 works with Apple Pay just fine after upgrade to both 9.0 and 9.0.1; I don't think this is a widespread problem.
     
  9. andy9l macrumors 68000

    Joined:
    Aug 31, 2009
    Location:
    England, UK
    #9
    I had this exact problem after restoring a 6s yesterday. I fixed it by simply removing the cards and re-adding them in Wallet. Have tested all cards now and they’re back up and running.

    I’ve restored a load of times recently due to buying a 6s Plus and returning it, then having iCloud issues. I’ve had to re-add my cards every time for a number of reasons. Doesn’t take long at all, luckily.

    Just a tip on this – wait for the email/text from your bank to say they’ve ‘cancelled your card on Apple Pay’ before you go ahead and add it again.
     
  10. srharris22 thread starter macrumors member

    Joined:
    Aug 28, 2010
    #10
    I removed
    I'll try that. I might have added the back too quickly
     
  11. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #11
    I removed my two cards and received the emails saying they're removed. I am going to wait a few more hours before putting them back on and will test at Subway today.
     
  12. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #12
    Just a quick update - I readded my Discover card and was required to call in and verify over the phone. Interesting setup this time around. Hopefully it works....
     
  13. secretanchitman macrumors 6502

    secretanchitman

    Joined:
    Sep 13, 2007
    #13
    Hopefully it works!
     
  14. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #14
    Gonna hit up Subway in 3 hours and will promise to post back. I found this link and will try to reset all settings if this doesn't work.

    https://discussions.apple.com/message/28971726#28971726

    I also set up a Genius Bar appointment for the earliest available time - Friday, Oct 2 @ 5:40 pm PST. That's as good as I'll get.
     
  15. secretanchitman macrumors 6502

    secretanchitman

    Joined:
    Sep 13, 2007
    #15
    Good to see other people having the same issue. Hopefully you get some success! Reset all settings is weird, considering I set up as new but crazier things have happened. I posted this on reddit/r/Apple as well. I am going to the Apple Store tomorrow to test it myself.
     
  16. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #16
    Best of luck to you on that. I was really excited to use AP but I looked like a damn fool... twice!
     
  17. andy9l macrumors 68000

    Joined:
    Aug 31, 2009
    Location:
    England, UK
    #17
    Ha! Nothing worse than trying to use new tech and failing in front of an audience is there?

    One of the few benefits of being in London - pretty much every single shop uses NFC, so I can pick a quiet one-off shop for tests ;)
     
  18. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #18
    Haha, exactly. You're a lucky man. London rocks.
     
  19. andy9l macrumors 68000

    Joined:
    Aug 31, 2009
    Location:
    England, UK
    #19
    Notice I said few benefits ;)

    And we are still limited to £30 via any NFC method...
     
  20. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #20
    Apple Pay was successful today at Subway! :D Bought a cookie to test it out so I wouldn't waste anyone's time and got excited, so I used my $6 any footlong coupon on a philly cheesesteak sandwich. Apple Pay for this was also successful. Topped my lunch off right with another free cookie via the 1 min survey on my receipt. ;)

    So all-in-all, the solution is to remove the cards, wait a decent amount of time (for me, ~1 hour), then readding one at a time. No need to add manually, I let the phone camera grab the 16 numbers. I'm going to add my debit card next and go for a Trader Joes run tonight!
     
  21. secretanchitman macrumors 6502

    secretanchitman

    Joined:
    Sep 13, 2007
    #21
    Successful for me too at my stores vending machines! It was literally just a matter of waiting to remove and readd the card...

    Also tested my phone at the Apple Store using the Apple Pay demo app they had on the store devices and worked fine with all 3 of my cards!
     
  22. SisterBlue22 macrumors 6502

    SisterBlue22

    Joined:
    Apr 29, 2015
    Location:
    Arizona
    #22
    I'm glad I'm not the only one using ApplePay at vending machines!! :)
     
  23. MusicEnthusiast macrumors 6502

    MusicEnthusiast

    Joined:
    Jun 23, 2010
    Location:
    Los Angeles
    #23
    I don't even know where to find these vending machines! Is there a website or app to help me locate them in my area?
     

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