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Apple Pay not showing up in settings or Passbook on 6+?

F

fs454

macrumors 68000
Original poster
Dec 7, 2007
1,987
1,875
Los Angeles / Boston
I just updated to iOS 8.1 and can't seem to find anything relating to Apple Pay anywhere on the phone, even after following the guide currently on the front page of Macrumors.

I'm currently just barely across the border of Canada for 12 hours on a music tour for a quick show - even though my phone, Apple accounts, and carrier is USA, could my short time over the border be preventing me from seeing it?

Thanks!
 
So you don't have this:

ImageUploadedByTapatalk1413833408.411262.jpg
 
Same issue for me with my iPhone 6 on Verizon. Updated to iOS 8.1 earlier. Phone shows the update was OK (build is 12B411) and I found my Camera Roll back.

however, I don't see Apple Pay in Settings like you show in the picture. When I launch Passbook, then tap on the + on the top right corner, I don't see the split screen with credit card info on top. I only have the boarding passes/retail coupons, etc part of the screen, like I had before updating.

Just checked, my appleID and iCloud ID are registered in the US, am in the US right now.

Anyone has any clue as to what could be happening ?
thanks
 
aurelien75017 said:
Same issue for me with my iPhone 6 on Verizon. Updated to iOS 8.1 earlier. Phone shows the update was OK (build is 12B411) and I found my Camera Roll back.

however, I don't see Apple Pay in Settings like you show in the picture. When I launch Passbook, then tap on the + on the top right corner, I don't see the split screen with credit card info on top. I only have the boarding passes/retail coupons, etc part of the screen, like I had before updating.

Just checked, my appleID and iCloud ID are registered in the US, am in the US right now.

Anyone has any clue as to what could be happening ?
thanks
Click to expand...

This is exactly how I see my Passbook too. Just the boarding passes / coupon part.

dcharleyultra said:
So you don't have this:

View attachment 506704
Click to expand...

Nope, it ends at iTunes and app store.

Strange.
 
Go to passbook and hit the + sign as if you were manually adding a pass. It should give you the option to set up apple pay.
 
i am located in the US and my iTunes account it linked to a US address and after the 8.1 update, i don't have the option to add a credit card in the passbook app or have the "passbook apple pay" option in settings.
 
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wongster said:
i am located in the US and my iTunes account it linked to a US address and after the 8.1 update, i don't have the option to add a credit card in the passbook app or have the "passbook apple pay" option in settings.
Click to expand...

On a 5s, 6, or 6 plus? Try resetting the phone by holding the home and power buttons down at the same time till the screen shuts off and the apple logo pops back up.
 
swordfish5736 said:
On a 5s, 6, or 6 plus? Try resetting the phone by holding the home and power buttons down at the same time till the screen shuts off and the apple logo pops back up.
Click to expand...

cool that worked for me. this is on a iPhone 6. i first tried just a regular shut off and then turn back on but with no luck. thanks.
 
swordfish5736 said:
On a 5s, 6, or 6 plus? Try resetting the phone by holding the home and power buttons down at the same time till the screen shuts off and the apple logo pops back up.
Click to expand...
I am with 6plus and did clean restore via iTunes and restoring the iPhone -the same , no applepay
 
I was having the same problem. Go to Settings -> General -> Language & Region. Set it to United States. It shows up instantly after that.
 
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kilakev said:
I was having the same problem. Go to Settings -> General -> Language & Region. Set it to United States. It shows up instantly after that.
Click to expand...

It works. I am in Bulgaria with Bulgarian iTunes account If change the region form the phone settings to USA ,the applepay appears I the passbook
 
Same thing happening to me. I have a US account, I'm in the US right now, updated iOS but no Apple Pay. I was just abroad though. Arrived yesterday from Hong Kong and Japan.. Maybe that has something to do with it
 
im in ireland, after changing my region to U.S it works for me also, i can see it.
but my card will not work and i get this error message
 

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sorry, still no luck

I have followed everyone's suggestions, from rebooting, making sure I am registered in the U.S. (I am), and I still don't have anything in the settings or elsewhere allowing me to add apple pay.
I have a 6+ with 8.02OS and have no idea why this isn't working.

Thank you for those that posted screen shots. Those helped me ascertain that I am indeed missing icons in settings/general and in Passbook.

Frustrating.
 
VVoolie said:
I have followed everyone's suggestions, from rebooting, making sure I am registered in the U.S. (I am), and I still don't have anything in the settings or elsewhere allowing me to add apple pay.
I have a 6+ with 8.02OS and have no idea why this isn't working.

Thank you for those that posted screen shots. Those helped me ascertain that I am indeed missing icons in settings/general and in Passbook.

Frustrating.
Click to expand...

It only got enabled in iOS 8.1 . Do a software update and it will work.
 
kilakev said:
It only got enabled in iOS 8.1 . Do a software update and it will work.
Click to expand...

I thought 8.02 WAS the update and 8.01 is going backwards?
(nevermind, just realized its 8.1, not 8.01
Thanks!
 
Last edited:
After spending significant time with someone at Apple Chat I finally realized my Apple Pay was not working (no option showing in SETTINGS) or Passbook not working because my region was set to United Kingdom

Make sure your region is set to US as it is the only world region where Apple Pay works
 
Same problem here! I bought my iPhone 6 through AT&T in the United States.
I have never even left the country. I am updated to 8.1 and ensured that my region reads "United States", yet my Passbook has no ApplePay options, no plus sign in the top right, and no "Passbook and ApplePay" option in settings.

As far as my new sparkly iPhone 6 is concerned it has never heard of ApplePay. Someone has to have the answers!
 
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