Apple Policy Frozen Pixels

Discussion in 'iPhone' started by SChaput, Nov 2, 2008.

  1. SChaput macrumors regular

    Jul 2, 2008
    United States
    I have an iPhone 3g that i purchased 2 weeks after they came out. I have noticed a blue dot on my screen that is very apparent sometimes, and other times its not even there. I believe this is referred to as a frozen pixel. What do you suggest i do about this? Do i take it to an apple store and hope that at the time of my appointment the frozen pixel is visible? If i do this, and the pixel isnt visible, i guess im out of luck. If it is visible, what is their policy for something like this?
    Thank you.
  2. hazza.jockel macrumors 6502

    Aug 2, 2008
    in a swag
  3. Dr. Cabrera macrumors 65816

    Aug 25, 2008
    Los Angeles
    No current company has a frozen pixel policy for returns

    several LCD makers have DEAD pixel policies, but you have to inquire about those individually

    If its only one pixel, juts don't pay attention to it

    the problem is that you have become overly sensitive, you need to mentally train yourself that the problem doesn't matter .. Only then will the problem go away

    if you ask for a replacement phone. you may end up with a phone with dust, light leakage and dead pixels

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