Apple Policy Frozen Pixels

Discussion in 'iPhone' started by SChaput, Nov 2, 2008.

  1. SChaput macrumors regular

    Joined:
    Jul 2, 2008
    Location:
    United States
    #1
    I have an iPhone 3g that i purchased 2 weeks after they came out. I have noticed a blue dot on my screen that is very apparent sometimes, and other times its not even there. I believe this is referred to as a frozen pixel. What do you suggest i do about this? Do i take it to an apple store and hope that at the time of my appointment the frozen pixel is visible? If i do this, and the pixel isnt visible, i guess im out of luck. If it is visible, what is their policy for something like this?
    Thank you.
     
  2. hazza.jockel macrumors 6502

    Joined:
    Aug 2, 2008
    Location:
    in a swag
    #2
  3. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #3
    No current company has a frozen pixel policy for returns

    several LCD makers have DEAD pixel policies, but you have to inquire about those individually


    If its only one pixel, juts don't pay attention to it


    the problem is that you have become overly sensitive, you need to mentally train yourself that the problem doesn't matter .. Only then will the problem go away


    if you ask for a replacement phone. you may end up with a phone with dust, light leakage and dead pixels
     

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