On the other hand, users give themselves way too much faith in believing they can control their own device and software without screwing things up. Chances are, the opposite happens a lot. By that time, who will come to clear the mess and bring hardware back to working order? Software engineers and mechanisms they implemented inside operating system during each and every development phase. Without those things, Without those mechanisms, users are forced to find the fix themselves.Your idea about security and privacy is very scary. You would blindly give all your trust regarding security and privacy to a company which you don't own or control. I think when it comes to security and privacy the last say should be from the end user. Whatever company claim about their security and privacy policy is, you should always take it with a grain of salt. In the world of security, there is what they called professional paranoia. Letting Apple "wipe rouge apps" off every persons device is not security, it's control. If that is how iOS/iPhone works, its just like you do not own your iPhone/iPad but Apple just lend it to you because anytime they want they can lock you out from it. You may think you own the hardware however what use will your hardware be if they can lock you out remotely anytime they want.
If I buy a phone or a computer in general, I want to own its hardware and software and use it how I see fit. That's why its called buying.
As for the “owning software” thing, when you buy a hardware with software, you don’t own the software, but rather a license to use it under certain rules and conditions, many of which are without warrant (Or referred to as “provided as-is”, commonly seen on EULA of many free software). Even if you technically own the hardware (for now), you really cannot do a whole lot with the hardware without voiding warranty. In this sense, user don’t even truly “own” hardware anymore, but rather paying a hefty price to sort of “rent” the hardware without actually making payments to manufacturer in exchange for services and repairs. With the introduction of 24-month plan to finance iPhone, many users don’t even own their iPhone anymore, even though many of them have the option to own the iPhone after finishing payment.
So, to summarise, “owning hardware and software” is a hoax and simply not a thing. And letting user to control their software and hardware without check is dangerous.
Back in 1978 - 1995 days when Commodore 64 (and all other commodore computers) was widely popular, users were enjoying hacking and working with the hardware directly, trying to poke around registers and electronic components and see how the computer function. That was ok for both users and companies as those computers were simple enough to understand after spending a couple dozen hours. Nowadays, with the sheer amount of complexity on our devices, even some small random changes can have snowball effect that leads device into an unknown state nobody has any idea about. So, instead of letting users to poke around registers and such, engineers decide to enclose those low level stuff from user, making understanding how to use a computer easier for users without sufficient knowledge.
Pretty much the same thing in other industries too. Duct tape solutions all over the place. No one has the time to actually build a long-lasting device anymore.In the software world reality moves like that are normal. So much of our items that we use are head together with duct tape and coat hangers. Including iOS and the mac OS that we all love.