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Apple put in WRONG Ram

G

Guy Mancuso

macrumors 6502a
Original poster
Mar 28, 2009
863
46
Okay little upset here when I returned my BTO order to the store for a new MBP I had 8gb of ram on my BTO. So they put in new Ram for me but they put in the slower Ram. Dang

Might have to go to the Genius bar it should be 1333 not 1067

Can folks check there units for me . Thanks



Memory Slots:

ECC: Disabled

BANK 0/DIMM0:

Size: 4 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353237334348302D4346382020
Serial Number: 0x9510F7FB

BANK 1/DIMM0:

Size: 4 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353237334348302D4346382020
Serial Number: 0x9510F7F3
 
Guy Mancuso said:
Okay little upset here when I returned my BTO order to the store for a new MBP I had 8gb of ram on my BTO. So they put in new Ram for me but they put in the slower Ram. Dang

Might have to go to the Genius bar it should be 1333 not 1067
Click to expand...

My BTO 2.2 GHz 2011 MBP reports 1333MHz for both DIMMs. (2x2GB only, though)
 
Yup, thats wrong.
 

Attachments

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Reset the PRAM

Edit: A joke by the way. A quick googling of the mentioned part number comes back as 1067.
 
LOL yea I think I will Pram/Vram and SMC that ought to do it. LOL


made a genius appointment and I am not taking out my second bay drive either. This is not warranty work. :D
 
Guy Mancuso said:
LOL yea I think I will Pram/Vram and SMC that ought to do it. LOL


made a genius appointment and I am not taking out my second bay drive either. This is not warranty work. :D
Click to expand...

Hah. Best of luck - I'd be more worried that the genius won't believe that they screwed up and put in the wrong RAM. (i.e. that you swapped it out yourself).

Did you yank out the optical drive and replace it with a second drive? If so, I would actually consider putting it back just for the reasons above, but in either case, keep us posted on what happens!
 
Guy Mancuso said:
Okay little upset here when I returned my BTO order to the store for a new MBP I had 8gb of ram on my BTO. So they put in new Ram for me but they put in the slower Ram. Dang

Might have to go to the Genius bar it should be 1333 not 1067

Can folks check there units for me . Thanks



Memory Slots:

ECC: Disabled

BANK 0/DIMM0:

Size: 4 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353237334348302D4346382020
Serial Number: 0x9510F7FB

BANK 1/DIMM0:

Size: 4 GB
Type: DDR3
Speed: 1067 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353237334348302D4346382020
Serial Number: 0x9510F7F3
Click to expand...

Various teardowns etc state that 1067mhz ddr3 is NOT compatible with the 2011 MBPs.

Possible fault in the software?
 
Okay back from the genius bar put in the correct ram in this time. So now back to what it is supposed to be 1333. Story is my first MBP went back but since I BTO 8gb of Ram they just did not switch out the ram between the two units but put fresh Ram in but they made the mistake of putting in 1067 . It was also on my receipt and I never looked at it until this morning after looking at my system. All is well now and i did mention don't be surprised if you see a second drive in there . The guy at the bar laughed and so no problem.


Memory Slots:

ECC: Disabled

BANK 0/DIMM0:

Size: 4 GB
Type: DDR3
Speed: 1333 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353237334348302D4348392020
Serial Number: 0xC11D8C24

BANK 1/DIMM0:

Size: 4 GB
Type: DDR3
Speed: 1333 MHz
Status: OK
Manufacturer: 0x80CE
Part Number: 0x4D34373142353237334348302D4348392020
Serial Number: 0xC11D8E04
 
Guy Mancuso said:
Okay back from the genius bar put in the correct ram in this time. So now back to what it is supposed to be 1333. Story is my first MBP went back but since I BTO 8gb of Ram they just did not switch out the ram between the two units but put fresh Ram in but they made the mistake of putting in 1067 . It was also on my receipt and I never looked at it until this morning after looking at my system. All is well now and i did mention don't be surprised if you see a second drive in there . The guy at the bar laughed and so no problem.
Click to expand...

Sweet. Glad it got straightened out.

Were there any issues with the slower RAM, or did you notice that on random chance?
 
No not really but I do have freeze issues like everyone else. My geek score went up about 350 points which is nice. Just checked and it was 10581 i believe
 
truth be told im surprised it booted with the slower RAM installed.

i recall seeing an early model alu imac (that took 800Mhz ddr2) that a friend had troubles with (wouldn't boot) after upgrading the RAM. pulled the RAM and sure enough they had bought 667Mhz ddr2
 
I read somewhere these will run with the 1067 just can't remember where I read that though to confirm.
 
Guy Mancuso said:
I read somewhere these will run with the 1067 just can't remember where I read that though to confirm.
Click to expand...

Yes the new ones will run just fine with 1067 and the old ones will run just fine with 1333 (even though they supposedly only support 1067 - I know this because the 4gb of ram that came in my 2011 MBP is currently sitting in my 2009 MBP and the OS is registering it as 1333).
 
broad said:
truth be told im surprised it booted with the slower RAM installed.

i recall seeing an early model alu imac (that took 800Mhz ddr2) that a friend had troubles with (wouldn't boot) after upgrading the RAM. pulled the RAM and sure enough they had bought 667Mhz ddr2
Click to expand...

Well it SHOULD boot with slower RAM. If it doesn't then it's just Apple's coding causing it to have problems with slower memory. There is no reason for it to even have any issues with 1600MHz.
 
"Apples coding"? No. There are multiple hardware and especially motherboard related factors that could cause this.
 
This probably happened because the only OSX Genius they still have was on lunch or off for the day.

iOS is killing OSX/Mac.

Said the iOS Genius.. "So I will just take one of these thingies and stick it in this tingermabobber..."
 
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