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Apple Quality

powerbook 100 - perfect
lc475 - perfect
g4 cube - perfect
15" apple studio display - replaced x1
5gb original ipod - perfect
600MHz ibook g3 refurb - replaced x1
20gb refurbished 3rd gen ipod - perfect,
13" 1.83GHz white Macbook - good enough (cosmetic issues, I failed to care though)
15" MBP - repaired x1
2nd gen ipod touch - replaced x3

I don't think apple has any quality issues, other consumer electronics I've had has had comprable/worse faults
 
PowerMac 7500/100 - Perfect - gone but working at the time
PowerBook 5300/100 - Perfect - gone but working at the time
iMac 350Mhz - Perfect - still working
PowerMac 733MHz QS - Perfect - still working
PowerBook G4 - lower RAM slot dead, logic board replaced DC-in board died last week, replaced - still working
iBook G4 - Perfect - still working
Mac Mini - loose connector between boards, easily fixed - still working
i7 iMac (2010) - perfect - still working

iPod 4G - perfect until I killed it
1G Shuffle - perfect - working
2G Shuffle - perfect - working
4G Nano - perfect - working
1G iPod touch - perfect- working
3G iPhone - perfect - working
iPhone 4 - perfect - working
iPad - perfect - working
 
here it goes:

iPhone 2G - perfect
Macbook Pro - bad iSight Camera, display flickers on the 9400
iPhone 3Gs - perfect
iMac 21.5" 3.06Ghz - yellow screen issues
iPhone 4 - blurry rear camera issues (un-usable) :(

-J.-
 
8500 perfect.
laserwriter 8500 - great device :) needed a part replaced under service which was a bit of a nightmare.
G4 - yikes perfect.
2nd Gen iPod - perfect
15" G3 Powerbook - pismos x2 (first trashed by a falling ceiling) - both perfect.
15" G4 Powerbook - x2 (first stolen) both perfect.
Firewire iSight camera. perfect.
3rd Gen iPod - perfect.
1st Gen iPod nano - perfect.
1st Gen iPod shuffle - perfect.
17" iMac G5 Perfect.
15" MacBookPro x5 all perfect.
Mac Mini G4? - Perfect.
5th Gen iPod - perfect.
Mac Mini (First intel one) - Perfect.
apple TV - perfect.
iPod Touch - perfect.
13" BlackBook. The battery went bad.
27" iMac - slightly yellowish screen tinge but basically perfect.
 
I-Phone 3GS perfect, worked so well it led me to...
Imac 21.5 (late 2009) perfect.
Airport Extreme not installed yet..waiting.....
 
Macintosh Performa - Ended up being donated as it needed a system reinstall and my dad didn't know how to do it #fail
iPod video 30GB 5.5gen - Replaced twice
Mac mini G4 - Got burned(dad's fault), it was out of warranty, so it could not be replaced
iMac G3 - Perfect
MacBook Core 2 Duo - Perfect
iPod touch 8GB 2gen - Replaced once
Apple headphones - Replaced once
MacBook Core 2 Duo Unibody - Perfect
 
iBook G4- died recently, but perfect before that.
MacBook- repaired: logic board, CD drive, airport card, and a few internal cables, eek!
MacBook Pro- perfect
iMac i3 - replaced once (dead on arrival)
iPad- perfect
My sister's iPod touch that she dropped in the toilet- dead digitizer, but other than that it was perfect.
all my iPods- perfect

Even though I had a bad experience with my MacBook, I still love apple and will never buy a PC.
 
iBook - perfect (replaced display cable after 7 years, still using this machine)
Mac Book Pro (aluminum) qty 2 - perfect
Mac Pro - good enough (software RAID does not function)
Mac Mini G3 - perfect
iMac 27 inch - perfect
iPhones (1G, 3Gs) - good enough (some OS issues)
iPad 16G - good enough (some OS and Mail issues)
New AppleTV - good enough (iOS not yet fully baked for this product)
Airport Extreme (1G and 3G) - good enough (some FW issues, 3rd Gen Extreme does not support internet radios like CC WiFi radio)
AppleCare - not good (Years ago it was fantastic. Now evening hours have been cut (closes at 6 PM Pacific), technicians are increasingly clueless. Three calls to Apple care in last week (one for AppleTV and two for iPad) only one tech knew what she was talking about - other two were reminicent of Dell outsourced support ("Please to try this, then try that, maybe we get lucky and fix it, yes!?!"). And I paid for this - maybe it was an intelligence test for me LOL!
 
iPod Classic - Fixed by Apple 2x, but never actually fixed and had to be sold as spares.

MacBook - Perfect.

iPod Nano 2g - Second hand when I got it. Going strong.
 
Let's see...

2003 third-gen iPod - was always flakey, finally died last year
2005 iPod mini - perfect (sold)
2005 first-gen iPod nano - perfect
2005 G5 iMac - perfect and still going strong
2006 second-gen iPod nano - perfect
2007/2009 (2) AppleTVs - both perfect
2007 Core 2 Extreme aluminum iMac - perfect
2007 (2) first-gen iPod Touches - both perfect, though one is dying from rough use
2008 15" MacBook Pro - perfect
2008 iPhone 3G - perfect and still in daily use
2009 (2) unibody 13" MacBook Pros - both perfect
2009 fifth-gen iPod nano - perfect
2009 Airport Extreme base station - perfect
2009/2010 (2) Airport Expresses - both perfect
2010 iPad - perfect
2010 Mac Mini Server - perfect
2010 fifth-gen iPod Touch - perfect so far
2010 6-core Westmere Mac Pro - so far so good

I certainly have no complaints about Apple quality!
 
Never had an iPod fail on me (basically bought ever gen since 2nd gen model) and my first true mac was a 2008 macbook pro and they only had to replace the screen due to dead pixels.. no questions asked

great service, great products.
 
Power Mac 7500 - perfect - sold
Power Mac 8600 - perfect - sold
Power Mac Dual G4 - perfect - still in everyday use
 
iBook G4 - perfect
Mac mini G4 - perfect
Macbook 1st gen refurb - had numerous problems and was in repair for 60 days before I requested and was given a replacement.
Macbook Early 2008 (the refurb replacement) - perfect so far. I use a shaggymac pad to protect the palmrests. Works like a charm.
iPod 30 GB - Perfect. Still running
iPod hifi - still working great
iPhone 3G - perfect (well, minus the whole os 4 fiasco).

The whole Macbook incident was a huge thorn in my side, but they handled it quite well when I complained.
 
1g 8GB iPod touch-perfect (sold)
5g 8GB iPod nano-perfect (sold)
2010 MBP 13" base model-perfect except for 1 dead pixel in top right corner of screen
4g 8GB iPod touch-perfect except for light leaks on which doesn't really matter and it gets a little hot when playing games.

Now on to windows stuff:
HP pavilion 15" laptop-perfect except now, 2 years later, it's verrry slooow.
 
spblat said:
This thread will not answer that question. There's no guarantee you'll have equal participation from satisfied and unsatisfied customers.
Click to expand...

There will never be an equal participation of satisfied and unsatisfied customers because that would mean it would be 50/50.

IMO:

This (forum) would, in fact, be more accurate than say Apple's (if they had one specifically for product feedback) because people are just "running across" this forum so there would be no biased remarks. However, if I got an Apple product that had X and Y problems wrong with it then I would go to Apple site and complain. If I got my product and there was nothing wrong with it, I would likely not go and post how awesome it is because it doesn't have any issues.

I feel that this way would be less biased.
 
I've had to return every single iPhone I've had because it won't run Flash. It's completely unusable because of that. Everything on the iPhone depends upon Flash, everything. :D
 
iMJustAGuy said:
There will never be an equal participation of satisfied and unsatisfied customers because that would mean it would be 50/50.
Click to expand...

That makes no sense, because in that case half of Apple products would have problems. Heck, I've lots of trouble with Windows and various PC makers but wouldn't go so far as to say a full half were lemons.
 
Powerbook Pismo - suddenly died after 8 years

Macbook Pro 2007 - Logic board failure, battery failure (replaced by Apple)
 
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