iPhone X Apple Rant

Discussion in 'iPhone' started by dstew201, Oct 2, 2018.

  1. dstew201 macrumors 6502

    dstew201

    Joined:
    Jan 6, 2016
    #1
    Why in the monkey hell does it take 45 mins to reschedule a check in window!!?!?

    Really Apple!!

    Mrs Ahrendts gets paid waaaaaay to F@&&7 much!!

    Gah!!:mad::mad::mad:
     
  2. Vermifuge, Oct 2, 2018
    Last edited: Oct 2, 2018

    Vermifuge macrumors 68000

    Vermifuge

    Joined:
    Mar 7, 2009
    #2
    Apple products are popular and appointments will fill days in advance. You are upset because you had to reschedule at the last min?
     
  3. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
  4. Devyn89 macrumors regular

    Devyn89

    Joined:
    Jul 21, 2012
  5. Packers1958 macrumors 65816

    Joined:
    Apr 16, 2017
    Location:
    South Dakota
    #5
    Instant gratification generation. The world does not revolve around you.
     
  6. dstew201 thread starter macrumors 6502

    dstew201

    Joined:
    Jan 6, 2016
    #6
    Sorry for the rant, just needed to vent... Had a very "interesting" week dealing with botched up exchange attempt, an accidentally closed IUP loan!

    Looks like my quick rant was explained thoroughly enough.

    I called Apple to reschedule my pickup\checkin time, and had to go through more hoops (a total of 45 mins... too close to an hour!) just to get a new time. You would think you could just request a new time online, or through customer care, and they would tell you what's the next available time slot .. easy peesy right??? Guess that was the straw!! Love the products, so I guess I expect the retail experience to be just a seamless.
     
  7. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #7
    If you keep the email confirmation you can indeed change your appointment time online.
     
  8. Raist3001 macrumors 65816

    Raist3001

    Joined:
    Mar 5, 2012
    Location:
    Right behind you
    #8
    The retail experience is normally seamless. The stores get busy, and they still offer top notch customer service. Everything can't always go as planned, or be so seamless. Life does not work like that.
     
  9. peejay1977 macrumors member

    peejay1977

    Joined:
    Jun 25, 2015
    #9
    I get your frustration but for every bad example of customer service there's an equal number of good ones. It's the balance of life, sadly the size and efficiency of the company rarely plays a factor. Noone's perfect.

    But as I said, I get you're p*ssed.
     
  10. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #10
    Never had any issues with Apple retail stores. With my old 6plus I was using it then It just died. Walked into Apple store with no appointment and they replaced it no questions asked.
     

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9 October 2, 2018