Apple refund - amazing!

[AeroUK]

So I bought the Apple display and a wired mouse and keyboard.

I decided the wires were a pain so I bought the bluetooth versions and called Apple to arrange to send back the wired keyboard and mouse. The lady said to keep them and she would credit my card with £50 to cover it. Fantastic!

Aaron

 

[jmann]

Wow! How generous. *jealous glare*

 

[DAMNiatx]

hahaha, congrats man.
i hope can get same experience

 

[Akitakoi]

I got,,,,maybe 6 of each sitting here in a drawer never used.

 

[ncmason]

Apple's Customer Service is top notch.

I've always had a great experience with them over the phone.

 

[jamin100]

Yeh congrats..

Now get them on eBay and make some money!

 

[rossagrant]

I got,,,,maybe 6 of each sitting here in a drawer never used.

Hahaha, put your money where your mouth is and send a set my way. The scroll ball on my mighty mouse has seen better days to say the least!

 

[bumzo1]

she's probably going to send it to you and you have to send back the old one in the same box. Thats what happened with my wireless mighty mouse.

 

[appleguy123]

long overdue keyboard and mouse updates september 9th? Apple remote too?

 

[steveOooo]

i got q faulty bt keyboard - they sent a replacement, but never took the original back, 6 months later, i call ' my keyboard doesnt work' they send a replacement, this time they actually mention returning the faulty keyboard - so i get a free keyboard out of it!

 

[itou]

i had a similar experience.
reasoning behind it is probably it cost them more money to post a return waybill than for you to have it.

 

[niuniu]

Nice one!