Apple refund - amazing!

Discussion in 'Buying Tips and Advice' started by AeroUK, Sep 1, 2009.

  1. AeroUK macrumors 6502

    Joined:
    Jan 6, 2008
    Location:
    New York
    #1
    So I bought the Apple display and a wired mouse and keyboard.

    I decided the wires were a pain so I bought the bluetooth versions and called Apple to arrange to send back the wired keyboard and mouse. The lady said to keep them and she would credit my card with £50 to cover it. Fantastic!

    Aaron
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
  3. DAMNiatx macrumors 6502a

    DAMNiatx

    Joined:
    Jan 20, 2009
    #3
    hahaha, congrats man.
    i hope can get same experience :D
     
  4. Akitakoi macrumors regular

    Akitakoi

    Joined:
    Jan 31, 2008
    #4
    I got,,,,maybe 6 of each sitting here in a drawer never used.:rolleyes:
    :D
     
  5. ncmason macrumors regular

    ncmason

    Joined:
    Feb 27, 2007
    #5
    Apple's Customer Service is top notch.

    I've always had a great experience with them over the phone.
     
  6. jamin100 macrumors 6502

    Joined:
    Sep 22, 2008
    #6
    Yeh congrats..

    Now get them on eBay and make some money!
     
  7. rossagrant macrumors member

    Joined:
    Mar 3, 2009
    #7
    Hahaha, put your money where your mouth is and send a set my way. The scroll ball on my mighty mouse has seen better days to say the least! :)
     
  8. bumzo1 macrumors 6502a

    Joined:
    Jan 31, 2009
    Location:
    Dallas, TX
    #8
    she's probably going to send it to you and you have to send back the old one in the same box. Thats what happened with my wireless mighty mouse.
     
  9. appleguy123 macrumors 603

    appleguy123

    Joined:
    Apr 1, 2009
    Location:
    15 minutes in the future
    #9
    long overdue keyboard and mouse updates september 9th? Apple remote too?
     
  10. steveOooo macrumors 6502a

    Joined:
    Jun 30, 2008
    Location:
    UK
    #10
    i got q faulty bt keyboard - they sent a replacement, but never took the original back, 6 months later, i call ' my keyboard doesnt work' they send a replacement, this time they actually mention returning the faulty keyboard - so i get a free keyboard out of it!
     
  11. itou macrumors regular

    Joined:
    Jan 16, 2008
    #11
    i had a similar experience.
    reasoning behind it is probably it cost them more money to post a return waybill than for you to have it.
     

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