Apple refund invoice short changed me £300

[reclusive46]

I'm holiday at the moment and returned a faulty iMac for a refund last week. I just got my refund invoice and it short changed me £300 on the invoice. I'm away and it would cost me a fortune to call a UK number. I'm at a loss of what to do. Could the invoice just be wrong?

 

[Apple OC]

email them and see if you can resolve things

good luck

 

[reclusive46]

Which email though?

 

[Pixellated]

Buy some Skype credit and give them a call if you want it resolved before you get back.

 

[reclusive46]

Just tried that but my 3G is really slow over here and no where near WIFI.

 

[reclusive46]

😀 Good news. it was a mistake in the email and for the inconvenience they are giving me £100 extra. I got a friend back in the UK to call on my behalf.

 

[Apple OC]

😀 Good news. it was a mistake in the email and for the inconvenience they are giving me £100 extra. I got a friend back in the UK to call on my behalf.

good to hear ... enjoy your vacation 😀

 

[wackymacky]

You got a £100 for the inconvenience!?.

The poor guy who wa charged 4000.00USD for a copy of OSX Lion only got a sorry note with his money back.

Consider yourself very lucky.

 

[knarzie]

You got a £100 for the inconvenience!?.

The poor guy who wa charged 4000.00USD for a copy of OSX Lion only got a sorry note with his money back.

Consider yourself very lucky.

UK customer service >>>*