Apple refurb store completely down

Discussion in 'Buying Tips and Advice' started by BigBoy2018, Jun 14, 2019 at 9:13 AM.

  1. BigBoy2018, Jun 14, 2019 at 9:13 AM
    Last edited: Jun 14, 2019 at 1:44 PM

    BigBoy2018 macrumors 6502a

    BigBoy2018

    Joined:
    Oct 23, 2018
    #1
    Not sure if this is where to post this, but for the past several hours (at least 7 hours at this point) absolutely no products appear in any category whatsoever in the Apple online refurb section.
    I've never seen this before and there's no banner or other indication that the refurb store is down, etc.

    Anyone seeing the same thing and if so, ideas on what the issue may be?
     
  2. velocityg4 macrumors 601

    velocityg4

    Joined:
    Dec 19, 2004
    Location:
    Georgia
    #2
    Seeing the same thing. Perhaps they are updating it with newer models available as refurbished or removing older models.
     
  3. Zen_Arcade macrumors member

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    Jun 3, 2019
    #3
    I was about to post the same.

    Curious . . .
     
  4. BigBoy2018 thread starter macrumors 6502a

    BigBoy2018

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    Oct 23, 2018
    #4
    No. The store gets updated on the fly all the time. They never have to take the whole thing down to add or remove a couple products.
     
  5. velocityg4 macrumors 601

    velocityg4

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    Dec 19, 2004
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    Georgia
    #5
    Does that also hold true for products never before in inventory for the refurb store?
     
  6. BigBoy2018 thread starter macrumors 6502a

    BigBoy2018

    Joined:
    Oct 23, 2018
    #6
    yep. I have never seen the refurb store go down like this, and have seen products come and go when I just refresh my browser.
     
  7. Weaselboy Moderator

    Weaselboy

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  8. BigBoy2018 thread starter macrumors 6502a

    BigBoy2018

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    Oct 23, 2018
    #8
    Ok, its been down for a good 6 hours at this point. Very very odd.
     
  9. EedyBeedyBeeps macrumors member

    EedyBeedyBeeps

    Joined:
    Jan 2, 2013
    Location:
    USA
    #9
    I can see nine featured products on the main page and click their links, but I don’t see anything in the categories.
     
  10. jagolden macrumors 6502a

    jagolden

    Joined:
    Feb 11, 2002
    #10
    Just visited and went through a number of different items.
    All links were working and able to add items to my bag.
     
  11. BigBoy2018 thread starter macrumors 6502a

    BigBoy2018

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    Oct 23, 2018
    #11
    I clicked on the mac, iphone, homepod, ipad sections just now and in all of them just get the message that the item i’m looking for is not available.
     
  12. jagolden macrumors 6502a

    jagolden

    Joined:
    Feb 11, 2002
    #12
    That is very odd. Just went through all the categories, clicking on random products and always got the page with the product and ability to add to my bag.
    I’m in the US if that might might make a difference.
     
  13. Zen_Arcade macrumors member

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  14. BigBoy2018 thread starter macrumors 6502a

    BigBoy2018

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    Oct 23, 2018
    #14
    I’m in Atlanta, us of A.

    Still getting ‘no items available’ as of 1 minute ago
     
  15. McScooby macrumors 6502a

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    Oct 15, 2005
    Location:
    The Paps of Glenn Close, Scotland.
    #15
    Always goes down to refresh in the UK. Before the refurb store redesign (of which I'm not a fan) it used to go down about 11pm & come online at 1am, used to be great for grabbing a bargain, now I'm not so sure, but it still goes offline.
     
  16. MacDonaldTrump macrumors regular

    MacDonaldTrump

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    Brisbane Australia
  17. ignatius345 macrumors 68020

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    Aug 20, 2015
    #17
    Yeah, that redesign seriously blows. It's SO hard to compare now because you can't see the specs on any of the items until you fully click into each one. Terrible.
     
  18. McScooby macrumors 6502a

    Joined:
    Oct 15, 2005
    Location:
    The Paps of Glenn Close, Scotland.
    #18
    It's not so much that, although agreed, but to use the filters on the LHS of the page you have to scroll all the way down on the RHS, there's also no option to choose between chip ie. i7 or i5 etc. Think maybe Jony Ive had a hand in designing it, usability my erse!:D
     
  19. wellander1 macrumors newbie

    Joined:
    Apr 30, 2019
    Location:
    Prescott Az
    #19
    The items still show up in the apple store app on the iPhone but not on the website.
    I have a google cache up and if I click on any of the times they still show stock.
    Very odd.
     
  20. ignatius345 macrumors 68020

    Joined:
    Aug 20, 2015
    #20
    Good tip. Just checked through the app -- very very low stock of Macs and absolutely zero iMac 5K. Ah well, hopefully they'll get this sorted soon.
     
  21. BigBoy2018 thread starter macrumors 6502a

    BigBoy2018

    Joined:
    Oct 23, 2018
    #21
    m
    IDK, on both my phone, my ipad and my computer i’m STILL getting this message in ALL categories.
     

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