I have used Apple Mac's since 1984. Tech Support has gone downhill so much that for the first time I am suing Apple in Court. I live in Canada. Have others on here experienced suing Apple? Thanks for your input. Has anyone else experienced Apple doing tests only but not actually doing repairs (not just replacing elements)? For about a year while under Warranty Apple Tech Support and Apple store was unable or unwilling to fix the issue. I have never experienced such an attitude in 31 years of using Mac computers. After spending hundreds of hours on the phones with Tech Support and 3 trips to the Apple Store Now Apple is refusing to provide tech support, refusing to repair ny MacPro and refusing to replace it.