Back in april I purchased the 4 move Batman collection, these included the movies Batman, Batman Returns, Batman Forever, and Batman & Robin.
Last month they were taken down from iTunes and replaced with the new 4K scans.
Apple has upgraded the first movie in the series, BATMAN, but not the other 3 movies for me.
When I queried this i was told that because Batman Returns, Batman Forever, and Batman & Robin had been ‘modified’ and were no longer the same versions as the ones i bought i was not eligible for the upgrade.
I know this is not true, however. BATMAN has received a new sound mix by Warner Brothers (not available on iTunes for some reason but this is a separate issue) but the other movies have only received a new 4K scan and should be eligible for upgrade.
Here is a copy of the email apple sent me:
Hello Citizen,
As we discussed, Movie Bundle "Batman: The Motion Picture Anthology” with four movies including : Batman, Batman Returns, Batman Forever and Batman & Robin is no no longer available for sale in UK Movie Store, though it is for re download if a customer has already purchased it. It is not available in 4K. The Batman movie is the only one available for upgrade in 4K.
Not all content, especially if no longer for sale on the store, has been offered in 4K. Customers will always automatically get the highest quality that is offered and that their equipment can support. There is no need to upgrade, technically. It is delivered whenever possible.
Here is the exact verbatim that was provided by our Support Engineers.
Kind regards,
Erika
Apple
Last month they were taken down from iTunes and replaced with the new 4K scans.
Apple has upgraded the first movie in the series, BATMAN, but not the other 3 movies for me.
When I queried this i was told that because Batman Returns, Batman Forever, and Batman & Robin had been ‘modified’ and were no longer the same versions as the ones i bought i was not eligible for the upgrade.
I know this is not true, however. BATMAN has received a new sound mix by Warner Brothers (not available on iTunes for some reason but this is a separate issue) but the other movies have only received a new 4K scan and should be eligible for upgrade.
Here is a copy of the email apple sent me:
Hello Citizen,
As we discussed, Movie Bundle "Batman: The Motion Picture Anthology” with four movies including : Batman, Batman Returns, Batman Forever and Batman & Robin is no no longer available for sale in UK Movie Store, though it is for re download if a customer has already purchased it. It is not available in 4K. The Batman movie is the only one available for upgrade in 4K.
Not all content, especially if no longer for sale on the store, has been offered in 4K. Customers will always automatically get the highest quality that is offered and that their equipment can support. There is no need to upgrade, technically. It is delivered whenever possible.
Here is the exact verbatim that was provided by our Support Engineers.
Kind regards,
Erika
Apple