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Apple Registration - Says that serial number in invalid

clutchm3

clutchm3

macrumors 6502a
Original poster
Aug 9, 2011
563
92
Hey guys really random question, just purchased my new MBP the other day and when I try to register it on Apple it says "We're sorry, but this serial number is either invalid or it is for Apple software or accessories. If you are trying to register Apple hardware other than an accessory, please check your information and try again."

Anyone ever get this message? It was purchased through Amazon so not it is not Stolen or anything like that. :confused::eek:

Thank you!
 
Most likely a typo in entering it. Double and triple-check what you're entering. If that doesn't work, call Apple.
 
clutchm3 said:
Hey guys really random question, just purchased my new MBP the other day and when I try to register it on Apple it says "We're sorry, but this serial number is either invalid or it is for Apple software or accessories. If you are trying to register Apple hardware other than an accessory, please check your information and try again."

Anyone ever get this message? It was purchased through Amazon so not it is not Stolen or anything like that. :confused::eek:

Thank you!
Click to expand...

Call Apple and it helps if you have a receipt.
 
Are you sure you didn't type 0's (zeroes) as O's?

Apole does not use the letter O.
 
clutchm3 said:
Hey guys really random question, just purchased my new MBP the other day and when I try to register it on Apple it says "We're sorry, but this serial number is either invalid or it is for Apple software or accessories. If you are trying to register Apple hardware other than an accessory, please check your information and try again."

Anyone ever get this message? It was purchased through Amazon so not it is not Stolen or anything like that. :confused::eek:

Thank you!
Click to expand...
More than likely you just typed the wrong number...
Go up to the Apple in the top left corner of the display.
Click on "About This Mac"
make sure to highlight hardware.
The serial number should be in the right pane near the bottom.
Copy the number....now register it with Apple and just paste the number you just copied in the registration form.....no more typing errors...
Hope this helps....
 
alphaod said:
Are you sure you didn't type 0's (zeroes) as O's?

Apole does not use the letter O.
Click to expand...

jamezr said:
More than likely you just typed the wrong number...
Go up to the Apple in the top left corner of the display.
Click on "About This Mac"
make sure to highlight hardware.
The serial number should be in the right pane near the bottom.
Copy the number....now register it with Apple and just paste the number you just copied in the registration form.....no more typing errors...
Hope this helps....
Click to expand...

Haha trust me guy's it is not a typo. I also did exactly what you said the moment I got my mac.
 
Same thing happened to my first MBP, which when bought new had green lines appearing on screen, when I rang support, they said the serial number wasn't valid, although the lady did eventually discover it somewhere and they then sent out a replacement. (this ones serial number does seem to work straight off).

I suspect very new computers might not have their serial numbers uploaded onto a database. Ringing someone will probably help.
 
srshaw said:
Same thing happened to my first MBP, which when bought new had green lines appearing on screen, when I rang support, they said the serial number wasn't valid, although the lady did eventually discover it somewhere and they then sent out a replacement. (this ones serial number does seem to work straight off).

I suspect very new computers might not have their serial numbers uploaded onto a database. Ringing someone will probably help.
Click to expand...

Well I called Apple support and they said since it is a BRAND NEW computer manufactured in July it was not logged into the system yet. Weird though considering I got it from Amazon who gets their supplies directly from Apple. Talked to someone in "Apple Agreements" they put my serial number in the database and it works fine now.

Really weird though how it worked out. The guy said this is VERY rare so I got worried if I should be exchanging my MBP or not. Amazon said they would do it free of charge.

Quick question also. In my support profile it says my MBP 15 inch is "15-inch Early 2011" is this true? Is it the EARLY 2011 model? Shouldn't it be Mid-2011 or there has been no update?

Thank you!
 
clutchm3 said:
Quick question also. In my support profile it says my MBP 15 inch is "15-inch Early 2011" is this true? Is it the EARLY 2011 model? Shouldn't it be Mid-2011 or there has been no update?
Click to expand...

Oi. That is all.

Yes, that is correct.

:rolleyes:
 
make sure you are using zeros (0's). same thing happened to me until it dawned on me that they might be zeros.
 
aknova93 said:
make sure you are using zeros (0's). same thing happened to me until it dawned on me that they might be zeros.
Click to expand...
Did you even read the thread? Not only has that already been suggested and the OP said that wasn't the problem, the OP already posted the resolution.
 
aknova93 said:
make sure you are using zeros (0's). same thing happened to me until it dawned on me that they might be zeros.
Click to expand...

The woman in support I spoke to said they never use o's (oh) in the serials so any thing that looks like 0 will be a zero
 
GGJstudios said:
Did you even read the thread? Not only has that already been suggested and the OP said that wasn't the problem, the OP already posted the resolution.
Click to expand...

Haha yup thanks guys. Now I am contemplating I made the right choice for 15 inch over the 17 inch -___-
 
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