If the height of your incredulity is set off by a dead website link that will be shortly fixed, you need to get your priorities right.
That's the last I'm saying on this matter. Simmer down and grow up.
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Apple Releases First Software Update for Brand New 12-Inch MacBook
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If the height of your incredulity is set off by a dead website link that will be shortly fixed, you need to get your priorities right.
That's the last I'm saying on this matter. Simmer down and grow up.
That was my first reaction, but some people may be genuinely frustrated by not being able to configure and possibly buy the upgraded MacBook.
Apple will fix its website, but in the meantime there are other avenues to get your order in (or just to look at specs and options).
While we're on the subject of broken website links, I just clicked the chat button and found this gem:
"Find an Apple Online Store of the United States"
Does Apple offer freebies for finding errors like this?
"Find an Apple Online Store of the United States"
Does Apple offer freebies for finding errors like this?
I don't use the Store App. I prefer the website. I don't need to find work arounds, especially at that special Apple price, the product should be delivered on a silver platter.
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I don't use the Store App. I prefer the website. I don't need to find work arounds, especially at that special Apple price, the product should be delivered on a silver platter.
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This company has billions in savings, but runs its operations like a loose cannon!While we're on the subject of broken website links, I just clicked the chat button and found this gem:
"Find an Apple Online Store of the United States"
Does Apple offer freebies for finding errors like this?
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I don't have low standards when it comes to Apple. I reserve those for others.
oh snap? In addition to rolling in his grave I'm sure Steve Jobs got a chuckle out of that one...
Mobile Me was ground breaking, a completely new venture.
This is different, this is a simple product refresh and a website update, both of which Apple has messed up today.
MobileMe wasn't completely new as it was an updated service built on the foundations of iTools and .Mac.
Cool. For those who actually want to buy the product, the store app is an option. Those who wait for the silver platter may end up waiting longer, especially if shipping dates start to slip.
If you don't mind waiting, then plenty of people will also not mind getting in front of you.
Fools rush in... and get the best seats.
Well, Apple used to pull the whole site down for a few hours at product launches. Now that they have integrated the retail and Apple sites they can't do that. Note that it didn't affect any other model. Even while the MacBook itself was down you could still get a different product. Under the old method, you couldn't make any purchase at all on Apple's site until the store went back up.
It was a glitch that I'm sure they'll address the next time they do a soft launch.
Well an error message "The page you’re looking for can’t be found." is a worse customer experience than closing the store temporarily and saying "We can't wait to show you what we have in store." and building anticipation.
Apple is losing it's ability to give a completely seamless and magical experience from start to finish, and that is the most disappointing thing about it all.
It was fixed within an hour. It's not as if Apple never had glitches when Steve Jobs was around.
Okay, and the 404 page for a product launched on the home page?? I don't remember such sehenenigans from Apple for a long time. This is basic stuff.
[doublepost=1461089621][/doublepost]Honestly I never remembered a 404 page for a product features on a homepage. Yes bugs get through. This is not a small bug. And the client should never see a 404, as soon as your made away put in a redirect back to the product page.....
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If you think a dead website link is okay, don't work on sites that pride themselves on brand reputation. In my last job your attitude would see you out of a job. Links were monitored and corrected ASAP as critical. It's not just a 404 , its brand rep damage. Especially, say when you just launch a new product , it's on home pages of big tech sites resulting in mass referrals to you site, to get a 404. Do you see the problem? For a company that prides itself on quality and getting it right, in that hour you refer major brand reputation damage.
If only it was this fast and easy for them to update the iPhone SE Bluetooth issues everyone has been talking about.
This is why Apple needs seperate software updates for each individual product line that they can release at different times. I believe they've done this in the past, but they should be more quick with it.
This is why Apple needs seperate software updates for each individual product line that they can release at different times. I believe they've done this in the past, but they should be more quick with it.
1) I'll give you this one. The more I looked, the more it seemed to be a mistake on their part. Still, there are certainly more important things to worry about.
2) Show me a product that was delayed until it was perfect, and I'll show you a product that is no longer relevant. Humans are flawed. Humans make machines. Machines are inherently flawed. If it bothers you there was a patch released less than two hours after the product announcement, maybe you should go buy from a company that doesn't do that.
Making a bigger and purple font shows that you seem to be desperate for attention. Please change this font.
The person you were replying to was a Moderator for this forum. Your post being obnoxiously big and historically incorrect does kinda qualify as trolling.
Yep. And how ridiculous some peoples' reactions are about it.
First, just FYI, the not equal symbol (≠) is easily typed with option - equal. It's so easy, and not an eyesore like !=.
Second, you get a game misconduct for mentioning Steve and what he would or wouldn't have done (about anything). It's a corollary of Godwin's Law, and to get it right out of the box, well...we had to blow the whistle.
Third, it's totally acceptable. Virtually every computer I've ever purchased--and I've been doing this since the Apple //c--has had software updates almost immediately available, it just took a a few weeks to get them. Every single Windows box has an immediate software update, always. Most people just don't give a crap about it, it's just the way it's always been.
!= is a reference to Xcode and Swift. Steve had high standards, none of which Apple is meeting on day of product launch. It was a blunder on two fronts. An immediate update straight out of the box and secondly the Apple website had broken links preventing the purchase of the product. Maybe you have low standards, but this is Apple, it was founded with a much higher standards.
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I can use whatever colour and font I like. The forum has font and color options for users to try, so why can't I use them.
My comments were historically accurate. There were two issues on launch day, an immediate update and broken links on the website preventing purchases. Is that the "Apple experience". I don't think so.
Well. . . Making your font and color this way may imply that:
- You are just trying to seek attention. (if so, you annoyed a lot of people)
- An attempt to get people angry and argue with you - Trolling
- You're trying to get likes (if so, you failed since the members who counter-replied your post got more praise than you)
- You have beef with Apple. (if so, you should do that in their feedback page)
Apparently @Weaselboy knew that you were making these rash comments in quite a few threads so to say his response is hostile is very laughable.
This is very inaccurate. Quality Control was about the same if not worse in the Steve Job Era. Examples:
- MobileMe
- iOS 2
- iCloud web apps
- OS X 10.5 Leopard
- Apple StartPage's RSS Feed (which only got updated once every month 1-3 months) had a few broken links that needed fixing for a few hours.
- iPhone 4 Antenna
- MacBook 2007/2008 Graphic Issues in OS X 10.6.2 (my development team strives off their and Intel's failure)
- and the list go on and on...
P.S. Nice Avatar, dude
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I take issue with your comments, they are awfully presumptuous and controlling. Who are you to tell me how I should express my opinion and view? Maybe you are not savvy enough as I am to mix it up with different fonts and colours. And, if I want a point to be noticed among the hundreds here, I'll use all the available MacRumors forum tools for me to do that. I can put forward any view and argument here or directly to Apple’s feedback in any manner as I like as long as it is respectful and peaceful.Well. . . Making your font and color this way may imply that:
Not to mention that your post was somewhat off-topic with the actual article. Nothing about the article said that there was a problem with Bluetooth. In fact, quite a few Mac products in the past got their fair share of day one updates.
- You are just trying to seek attention. (if so, you annoyed a lot of people)
- An attempt to get people angry and argue with you - Trolling
- You're trying to get likes (if so, you failed since the members who counter-replied your post got more praise than you)
- You have beef with Apple. (if so, you should do that in their feedback page)
Apparently @Weaselboy knew that you were making these rash comments in quite a few threads so to say his response is hostile is very laughable.
This is very inaccurate. Quality Control was about the same if not worse in the Steve Job Era. Examples:
You can reply back but honestly I can't take anyone that makes Steve Jobs references seriously. I probably will ignore it.
- MobileMe
- iOS 2
- iCloud web apps
- OS X 10.5 Leopard
- Apple StartPage's RSS Feed (which only got updated once every month 1-3 months) had a few broken links that needed fixing for a few hours.
- iPhone 4 Antenna
- MacBook 2007/2008 Graphic Issues in OS X 10.6.2 (my development team strives off their and Intel's failure)
- and the list go on and on...
P.S. Nice Avatar, dude
@Weaselboy has made my posts compulsive reading for a while now, but my comments haven’t been rash, they have been accurate. I assure you I am not a troll, I'm not attempting to anger others, my views are my own. I’m a supporter of Apple, BUT, Apple can be much, much, much better. It’s not only my view, it’s a view that is expressed by many others. Some might not agree with my views, that's fine, and because this is a forum, they can reply however they wish. But, there is a group of commenters here on the forums that will not hear one critical word about Apple, and then go on to attack the commentor or attempt to silence the commentor for expressing their own view which is unfortunate.
I don’t post content to get “likes”. I don’t particularly care about how many likes I get. But if you want to go down petty likes road, lets look at facts: I’ve sent 319 messages and received 328 likes. The number of messages you have posted is 1,231, and the number of likes you have received is 864. It seems if anyone seeks to get likes, by cluttering up the forums with messages, it would not be myself.
My content is honest, a stream of immediate thoughts and reactions to stories, so it is quite often unfiltered. It’s probably not a true reflection of how I would converse in person, but the stream of thoughts are genuine praises and genuine criticisms, and views are written respectfully with no attempt to argue, anger nor cause any malice.
The article was about a Bluetooth update for a product released hours earlier. My comments were not off topic. I praised the design on a previous forum, but was astonished that 1) updates were already necessary for a launch product, and 2) the website wouldn’t allow visitors to buy the product with broken links. Nothing off topic or inaccurate there.
I don’t feel Apple's marketing entirely matches the delivered product or service in reality. I also don't feel Apple is respecting the founder’s, Steve and Steve’s, spirit of designing great magical products in its current operations today. The world needs magical products from Apple, not products that just satisfy the stock value. I think that’s great you’ve supplied a list of quality control issues of the past, but you need to remember some of those extend 5-10+ years ago when the company was smaller and still recovering from its complete mismanagement and near death experience. Apple is so large and successful today, and sure the issues to deal with have increased, but with such incredible financial resources, problems should be nonexistent now, Apple should be firing on all cylinders perfectly especially if it demands a premium to live in its ecosystem.
Stay cool.
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