Apple made good, great company!!!
In attention to your statement of summary, I wasn't asking for a discount on a two year, one year, or even a 1 month old product because they updated their product line, I was making reference to mine being a day out of what Apple had posted for a price adjustment period of 10 days on their website and still being in the time frame for a return.
Secondly, I used to work for an automotive manufacturer and if a person was to order a car and a new model is released within a certain amount of time; the manufactures very often offer rebates and incentives that can retro to the purchase date of the previous model year vehicle to make the customers who bought that vehicle feel more comfortable with their purchase, you just have to ask.
I also worked in computer sales, we were visited and knew every local factory rep and was advised of new tech months in advance..stores usually always get sku numbers a good deal of time before the product is shipped. Salespeople are salespeople, I used to be one, it's all about closing the deal that day. When the first PB G4's came out, I had model numbers and specs 2 weeks ahead of time for stocking purposes. But anyway....
In regards to doing research, I did my research. I was aware of the time since the last update and I waited for the MWSF show before making my purchase since I knew I couldn't wait until the big show later in the year. Some of us have business to do instead of waiting around years for the next big thing.
Well, thanks again for your wonderfully optimistic point of view, not sure how many forums you frequent, but people who only spend their time flaming others usually aren't like all that much or thought to be very credible. Kinda makes the forum a dirty place and unfortunately gives it a bad name for everyone else. Maybe before you grew up, your mother should have taught you the "nothing nice to say rule..."
Apple is a great company and knows how to take care of their customers. After visiting my local Apple store today, your absolutely right...I did not get my $365 back...I got my $424 back and a 12 day extension on my Apple Care. Oh and thank you to the guy that posted a few down from my original message and everyone else that posts credible information, nice to see there are some understanding people on here who don't mind offering their knowledge without boasting their self prescribed super-intellectual status.
anubis said:Sorry guy, but you're screwed.
If everyone who ever bought a computer demanded a refund every time a computer manufacturer updated its product line, there would be no incentive for them to update, would there?
Would it be reasonable to demand that Saturn refund my money because my '99 SL is no longer the latest model, and I'm upset that they updated the product line? Sounds silly, doesn't it.
The representitive isn't allowed to discuss future product plans. Furthermore, he or she probably really didn't know.
EVERY time there's a product update, there's always at least one person who is angry because their computer is out of date, and for some insane reason they think Apple owes them something. Well guess what, they don't.
Maybe if you have put a little thought and research into your purchase decision, you would have realized that it had been over 250 days since the last Powerbook update, and quick check of this web site would have told you that updates were imminent.
So let's summarize. You want Apple to pay you $365 for... what exactly? Because they updated their product line? Get real and grow up.
In attention to your statement of summary, I wasn't asking for a discount on a two year, one year, or even a 1 month old product because they updated their product line, I was making reference to mine being a day out of what Apple had posted for a price adjustment period of 10 days on their website and still being in the time frame for a return.
Secondly, I used to work for an automotive manufacturer and if a person was to order a car and a new model is released within a certain amount of time; the manufactures very often offer rebates and incentives that can retro to the purchase date of the previous model year vehicle to make the customers who bought that vehicle feel more comfortable with their purchase, you just have to ask.
I also worked in computer sales, we were visited and knew every local factory rep and was advised of new tech months in advance..stores usually always get sku numbers a good deal of time before the product is shipped. Salespeople are salespeople, I used to be one, it's all about closing the deal that day. When the first PB G4's came out, I had model numbers and specs 2 weeks ahead of time for stocking purposes. But anyway....
In regards to doing research, I did my research. I was aware of the time since the last update and I waited for the MWSF show before making my purchase since I knew I couldn't wait until the big show later in the year. Some of us have business to do instead of waiting around years for the next big thing.
Well, thanks again for your wonderfully optimistic point of view, not sure how many forums you frequent, but people who only spend their time flaming others usually aren't like all that much or thought to be very credible. Kinda makes the forum a dirty place and unfortunately gives it a bad name for everyone else. Maybe before you grew up, your mother should have taught you the "nothing nice to say rule..."
Apple is a great company and knows how to take care of their customers. After visiting my local Apple store today, your absolutely right...I did not get my $365 back...I got my $424 back and a 12 day extension on my Apple Care. Oh and thank you to the guy that posted a few down from my original message and everyone else that posts credible information, nice to see there are some understanding people on here who don't mind offering their knowledge without boasting their self prescribed super-intellectual status.