Apple Remote access and VNC unusable

Discussion in 'Mac OS X Server, Xserve, and Networking' started by dimme, Apr 8, 2018.

  1. dimme macrumors 65816

    Joined:
    Feb 14, 2007
    Location:
    SF, CA
    #1
    I have a headless 2012 Mac mini running osx server. I have this setup for years and access it through Apple remote access via a iMac, MacBook Pro and a Mac mini at work. Everything is running the latest version of High Sierra. Over the last few weeks apple remote access has been unusable. Clicks are rather no registering or the delay is 20 seconds or so. If I connect with team viewer or chrome Remote desktop everything is fine. Anyone else having this problem or have a solution?
     
  2. GoodHealthIT macrumors member

    Joined:
    Nov 10, 2017
    Location:
    Adelaide
    #2
    Is there a chance that you upgraded Server as well? If so, then I suspect that this may be the issue, although I can't really help you with the 'why'.

    All I know is that when I updated my demo server to 5.6 all of the services that were running (OD, Mail, Web, Wiki, VPN) all disappeared from the Sidebar even though Apple claimed that existing installations would not be impacted. I'm now searching for a way to block the 5.6 update from the App Store less someone accidentally clicks on 'update'. The normal right-click 'Hide' option doesn't seem to work.
     
  3. LewisChapman macrumors 6502a

    LewisChapman

    Joined:
    Jan 10, 2015
    #3
    Try plugging monitor into the Mac and then trying the VNC connection.

    A known issue when running a Mac Mini as headless is that the graphics card goes to sleep and switches to discrete graphics, this could be partly to blame?
     
  4. dimme thread starter macrumors 65816

    Joined:
    Feb 14, 2007
    Location:
    SF, CA
    #4
    Thanks for the tip. I do have a display emulator plugged into the hdmi port. I noticed this behavior after I applied the latest system update to apple remote access. I also have a 2009 mac mini ate work and noticed the same behavior after the update. That mini has a monitor attached but we often access it for remote locations.
     

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