I have just recently switched from windows to mac. During my transition, I convinced my mother to get a MacBook to replace her PC notebook. She's not good with computers and often gets very frustrated with them. I thought the simple interface of the Mac would help. It has seemed to be a good transition, but as always, she gets stuck and needs help. She lives 85 miles away. So, I was considering getting the Apple Remote Desktop (with my student discount) so I could help her when she gets upset with things. She accesses the internet at her house via a wireless Linksys router. I access the internet via an Apple Airport Express as my router. I was told by a rep at the Apple store that Apple Remote Desktop doesn't work well over two separate wireless networks and that my Mom would have to hardwire into the ethernet port for me to connect to her. This just seemed odd to me. Is this true? Has anyone configured Apple Remote Desktop to do what I would like it to? Hopefully I've explained this situation well enough. If not, feel free to ask me to clarify anything. Thanks! -Shelly P.S. I'm selling a brand new black 4GB iPod Nano on eBay for $179 in case anyone is interested (http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=ADME:L:LCA:US:31&item=170014767734).