I have a number of friends who have made the switch, who regularly call me asking if I can talk them through various tasks. I would like to be able to remotley access and control their macs like you can with windows remote assistance. Will ARD allow me to do this or is it only for networked machines. If ARD can do this how difficult is it to set up. Remote assistance on windows is very simple to use. I am not a network guru and have only been using a mac for a little over a year so any help or suggestions would be much appreciated. I am aware of the cost of ARD but I don't mind paying for it if it does what I want and is as easy to use as the rest of the Apple software on my machine.