Apple Remote. Need Assitance.

[danieldjr412]

Recently, my macbook's HD failed on me. I got it fixed and fitted with a new 250 gig HD. I re-downloaded everything. Now, my only problem is my Apple Remote. It won't work with the new HD. If someone can tell me how I can get it to work again, I'll be very appreciative. Thanks.

 

[sporadicMotion]

Recently, my macbook's HD failed on me. I got it fixed and fitted with a new 250 gig HD. I re-downloaded everything. Now, my only problem is my Apple Remote. It won't work with the new HD. If someone can tell me how I can get it to work again, I'll be very appreciative. Thanks.

System Preferences... > Security > Pair remote

 

[danieldjr412]

System Preferences... > Security > Pair remote

I tried that but the button stays gray. And it just says unpair. I've held the menu button with the play button, nothing.

 

[silverblack]

I tried that but the button stays gray. And it just says unpair. I've held the menu button with the play button, nothing.

Unpair it then, and try again.

 

[danieldjr412]

Unpair it then, and try again.

I mean, the unpair button is grey. I can't do anything.

 

[silverblack]

Check your system information under "About this Mac" and make sure your IR Receiver is registered by the computer (see image).

Next, under Preference, Security, make sure "Disable remote control infrared receiver is UNCHECKED.

 

[danieldjr412]

Check your system information under "About this Mac" and make sure your IR Receiver is registered by the computer (see image).

Next, under Preference, Security, make sure "Disable remote control infrared receiver is UNCHECKED.

I checked all of it. But it still just says unpair in grey.

 

[danieldjr412]

This is what I see.

 

[schizoidwoman]

This is probably too obvious but it's worth a shot... your screengrab shows the padlock closed, so changes can't be made. You have tried clicking the lock to allow changes to be made before following all the above suggestions, I expect?

 

[danieldjr412]

This is probably too obvious but it's worth a shot... your screengrab shows the padlock closed, so changes can't be made. You have tried clicking the lock to allow changes to be made before following all the above suggestions, I expect?

Yeah. I have.

 

[danieldjr412]

It still does it.

 

[schizoidwoman]

Worth a shot; sometimes it's the little things that get overlooked!

 

[sporadicMotion]

it's possible that the IR port came unplugged when you got the new drive in... it's located directly in front of the IR sensor.

 

[danieldjr412]

it's possible that the IR port came unplugged when you got the new drive in... it's located directly in front of the IR sensor.

I hope not. The macstore repaired it. I'll have to talk with them about it next time I go. Maybe they can figure it out for me. Thanks for the help. I appreciate it.

 

[sporadicMotion]

I hope not. The macstore repaired it. I'll have to talk with them about it next time I go. Maybe they can figure it out for me. Thanks for the help. I appreciate it.

No worries and good luck.

Just one last recommendation, go sooner than later so they don't question the issue of how it happened.

 

[silverblack]

Did you try repairing disk permission under disk utility?

 

[JamesGorman]

honestly id take it when as soon as you can. Just so they dont try blaming it on you.