Apple Repair Question

Discussion in 'Mac Pro' started by climhazzard85, May 2, 2006.

  1. climhazzard85 macrumors member


    Dec 28, 2005
    Hi, I was just wondering, in the event that my iMac G5 would need repair, would they make me bring it into an apple store or would applecare just send me a does it work? Thanks

  2. Eniregnat macrumors 68000


    Jan 22, 2003
    In your head.
    Apple talks you though several diagnostic and repair procedures. (Often this retries reinstallation of OSX or doing several other things that you have already checked. Be cool and patient.)

    If the part is user serviceable, they will overnight (or second day) you the part with instructions. They can even talk you throught the fix. Then you ship the part back via the same box. Do it quickly or they will charge the credit card used to insure that you return the prart(s).

    If not, Apple will then overnight you a pre-payed box with instructions. Follow the instructions, call the shipping companies 800 number, and they pick it up.

    Apple fixes the problem, in most cases, and ships the computer back to you.

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