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Apple repair

D

DMoggo

macrumors regular
Original poster
Sep 27, 2013
215
20
UK
Hi all,

Dropped my laptop off for repair today and it’s ready for collection tomorrow.

The email states I need photo id to collect which I don’t have! Wasn’t informed of that beforehand.

Anyone collected without photo id? Any experience of this?

Thanks.
 
DMoggo said:
Hi all,

Dropped my laptop off for repair today and it’s ready for collection tomorrow.

The email states I need photo id to collect which I don’t have! Wasn’t informed of that beforehand.

Anyone collected without photo id? Any experience of this?

Thanks.
Click to expand...


You do not have any ID? Apple has to confirm who they are giving the laptop to.
 
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I have plenty of id just no photo id that’s all.

Have plenty off bank cards, bills etc
 
DMoggo said:
I have plenty of id just no photo id that’s all.

Have plenty off bank cards, bills etc
Click to expand...

How is that even possible at this day and age? Do you have a student ID, a passport or anything that is government/state issued? What about the original repair slip? Perhaps you can try to reason with them that you do not have any photo ID. But it would be up to the people at the Genius bar at this point.
 
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I have the repair email. No passport. Paper driving license, never had student photo id in my day.

I’ve managed to get to a healthy age without needing any.

Im sure the people at Apple are reasonable as I have the original invoice for laptop, box, I can even log it in if they bring it to me.

We shall see.
 
DMoggo said:
I have the repair email. No passport. Paper driving license, never had student photo id in my day.

I’ve managed to get to a healthy age without needing any.

Im sure the people at Apple are reasonable as I have the original invoice for laptop, box, I can even log it in if they bring it to me.

We shall see.
Click to expand...

Passport? Any other form of ID?
 
man the world is so big and nice. be aware that after Brexit u can't enter the EU without ID ;-)
 
DMoggo said:
Hi all,

Dropped my laptop off for repair today and it’s ready for collection tomorrow.

The email states I need photo id to collect which I don’t have! Wasn’t informed of that beforehand.

Anyone collected without photo id? Any experience of this?

Thanks.
Click to expand...

How does anyone in 2017 not have some form of photo ID? Even my 85-year old grandfather has a photo ID. I'm going to go out on a limb and say that Apple is not going to hand over a repaired computer to just anyone unless they know who they are giving it to. It's a liability issue that they take very seriously.
 
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You’ll be fine, I’ve never needed photo ID for this.

In the UK the driving license has only had a photo for the last 10-15 years, unless you move address there’s no need to ‘update’ to the newer photographic driving licenses. Quite a lot of people still have no photo ID and there’s no requirement for it (generally). In fact there’s quite a bit of resistance to any suggestion of national identity cards etc.
 
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DMoggo said:
I have the repair email. No passport. Paper driving license, never had student photo id in my day.

I’ve managed to get to a healthy age without needing any.

Im sure the people at Apple are reasonable as I have the original invoice for laptop, box, I can even log it in if they bring it to me.

We shall see.
Click to expand...

You're still using a paper driving license and don't have a card one? It was abolished in 2014, you can contact the DVLA and get a free photo ID. But no passport either?! There's only so many trips to Butlins one can surely make before at least contemplating a visit to Ireland, or even Amsterdam. £20 Ryanair flight, treat yourself one day.

For what it's worth you don't normally need photo ID to get these things but it's worth checking beforehand.
 
DMoggo said:
I have plenty of id just no photo id that’s all.

Have plenty off bank cards, bills etc
Click to expand...
Bring your smartphone and show them your Facebook account and Instagram with all your selfie-glamour shots. You'll be the first to I.D. this way, and they may shake their heads and can't believe this is happening, but you should get your laptop back
 
New Mac wrote:
"But no passport either?"

Nothing unusual about that, at least here in the USA.
I'm nearing 70, never had a passport.
Spent a year in Europe, though... (courtesy of the U.S. Army)
 
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Fishrrman said:
New Mac wrote:
"But no passport either?"

Nothing unusual about that, at least here in the USA.
I'm nearing 70, never had a passport.
Spent a year in Europe, though... (courtesy of the U.S. Army)
Click to expand...

It's pretty common in the USA for people to not own a passport, but you don't live on a tiny little island that's pretty much the same north to south. You've got the better part of a continent to explore without a passport and a long flight to see anywhere else. In the UK it's pretty rare to not own a passport, to have not even gone to Spain on a holiday or anything.
 
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Thanks for the replies both helpful and not

Got laptop back no issue. They didn’t even flinch when I said I have no photo ID.

To the poster who mentioned paper licenses, why get an ID one when the paper one is fine and valid?!

Did a lot of traveling and passport expired, no desire to renew it just to prove who I am!

Anyway many thanks.
 
New_Mac_Smell said:
It's pretty common in the USA for people to not own a passport, but you don't live on a tiny little island that's pretty much the same north to south. You've got the better part of a continent to explore without a passport and a long flight to see anywhere else. In the UK it's pretty rare to not own a passport, to have not even gone to Spain on a holiday or anything.
Click to expand...
One can’t go to Canada on a lark anymore without a passport so it’s definitely becoming needed more and more in the US.
 
ET iPhone Home said:
Bring your smartphone and show them your Facebook account and Instagram with all your selfie-glamour shots. You'll be the first to I.D. this way, and they may shake their heads and can't believe this is happening, but you should get your laptop back
Click to expand...

No Facebook or Instagram, no desire to advertise my life to other people.
 
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