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zarathu

macrumors 6502a
Original poster
May 14, 2003
631
358
If you got the replacement for your macbook pro, what else did they do, or how did the replacement go?
 

snaky69

macrumors 603
Mar 14, 2008
5,908
488
If you got the replacement for your macbook pro, what else did they do, or how did the replacement go?

They replace the motherboard with the same model, and send you on your way. That's it.

What did you expect?
 

Jexta

macrumors member
Apr 11, 2011
57
0
The graphics card is built into the logic board of apple portables. To replace it, you have to replace the whole board.

On a side note, the machines are extensively tested and if another issue was found during testing that you may not have been aware of, then this part may be replaced also.
 

zarathu

macrumors 6502a
Original poster
May 14, 2003
631
358
They replace the motherboard with the same model, and send you on your way. That's it.

What did you expect?

If you read some of the posts you would know that what you state is not exactly how it works. Sometimes they upfgrade the system, sometimes they use an upgraded Logic board, sometimes they even replace drives. Just wondered.
 

rjt1000

macrumors newbie
May 4, 2009
23
0
My graphics card failed while overseas and I was able to get the motherboard / graphics card replaced at an Apple authorized repair service. They gave me a bit of a run-around and tried to charge me partially for it, but in the end they replaced it for free.

It is a good idea to educate yourself about this issue because not all the service providers are equally knowledgeable or willing to deal with this, especially in places where there are no Apple Stores / "geniuses".

I found this huge and frequently updated database of customer experiences with this issue very helpful in troubleshooting my issue and educating myself about how to get it repaired for free:

http://www.xlr8yourmac.com/feedback/MacBookPro_video_failure.html
 
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