Hi,
My Mac has been sent to an Apple Service Provider courtesy of an Executive Support agent. After 2 Apple stores saying how my Mac only has one problem (being a creaky hinge) the service provider has now confirmed my original idea that there is Hard Drive issues so they're replacing the hard drive, the whole top case is being replaced, the trackpad is being replaced, the screen is being replaced, the hinge is being replaced.
Do you think Apple will just replace the Mac? As the technician also put notes on the service saying "I do not know if this is all that will have to be done, as it depends whether all these repairs sort all the problems". This is all being done through the original representative who organised the service with the service provider.
Thanks
My Mac has been sent to an Apple Service Provider courtesy of an Executive Support agent. After 2 Apple stores saying how my Mac only has one problem (being a creaky hinge) the service provider has now confirmed my original idea that there is Hard Drive issues so they're replacing the hard drive, the whole top case is being replaced, the trackpad is being replaced, the screen is being replaced, the hinge is being replaced.
Do you think Apple will just replace the Mac? As the technician also put notes on the service saying "I do not know if this is all that will have to be done, as it depends whether all these repairs sort all the problems". This is all being done through the original representative who organised the service with the service provider.
Thanks