Alright guys, so last friday (Sep 21st) i took my Macbook Pro 2016 in to get the keyboard replaced because of sticky keys. I Was told that it would take 3-5 days to be fixed, said it was fine and decided to wait. today i was called that my Macbook was ready, i headed up there (45 mins away) i waited maybe 20 mins and the manager comes out with the phone, she asks me to sign and hands me my macbook. then without saying a word, she leaves without going over what was fixed or anything. I stay to check that the macbook looks good, i immediately notice what seems to be a scuff on the side of the case. On top of that, there are little bits of the mac that seem to have tiny scuffs on them. so i call the manager back out, i show her everything and she says that in the notes the previous employee took (when i brought the Mac in) it was written that i had some scuffs on the mac. But my mac was in MINT condition. Even the guy who helped me said it was in really good condition. She says that because my old topcase had “scuffs” this one can too. Now this didnt seem right to me, but her being the manager. i didn’t think to fight it And now when i got home, the touchpad is lagging. The mouse cursor will stop, then continue moving. This whole thing has been very stressful. I go a whole week without my laptop and i get it back in worse condition Is there anything you guys recommend me doing? if i can even do anything. I took pictures of it and everything.