We've heard this narrative before. Last year, a flurry of reports variously referred to the iPhone X as a "failure," "disappointment," and "flop." Another report said the iPhone X "
did not live up to the hype." Yet, the iPhone X went on to become not only the
top-selling iPhone at Apple, but
in the entire world.
Apple also reported record-breaking iPhone revenue of $61.5 billion in the iPhone X launch quarter, so the device was anything but a flop.
No other can demand the kind of prices Apple does, since Apple tries to sell something where there are no direct competitors. Hence Apple has the widest profit margin, which have also been increasing with their newer products. Essentially their answer to slowing markets is to increase the profits on each product sold, rather than selling more products.
It's not rocket science, just Econ 101: their priority and responsibility is their shareholders and
they want a good return of investment from the most profitable most valued company in the world at the moment. What
I want, on the other hand is to pay a
reasonable price for a phone/tablet/computer without feeling like I am being treated by a dairy cow.
I don't care one bit about Apple relocating to a campus worth $2bn or that shareholders get a good ROI. So I have completely stopped buying new Apple products. I use whatever laptop I get from work, I try to make sure my old iPhones (5S) work as long as they can. When they do finally die, I will go buy an SE. When that dies I will see if I can buy another SE, if not maybe an 8 in a year or two. Worst case scenario I switch over to Android, not the end of the world..
Apple's strategy is profitable in the short run, but in the long run, it will be costly for them. They have been alienating their customers more and more over the years and at some point people will just stop purchasing their products in masses. At that point, or likely just before that point, investors will shift to alternative avenues of investments and in the worst case executives change. I don't think anyone really cares about us as consumers or the reputation of the company. Again, sadly this is basic economics.