Yeah, I've gotten responses from him too. Incredulity that Apple would respond at all is baseless.
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Apple Responds to Concerns About Apple Watch Launch: Deliveries Could Arrive Sooner Than Estimated
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Yeah, I've gotten responses from him too. Incredulity that Apple would respond at all is baseless.
They are complaining because the general public sees the watch commercials showing the 24 April date and expect to be able to walk into a store and buy one.
It s like when the Avengers opens 1 May. You expect the movie to be in the theater, buy a ticket, and watch it. Not place an order for a ticket for a movie that you cannot view, except a trailer, and then get that ticket in a week, a month, two months and then get to see the movie.
I'll get one sooner than that, but I decided to skip the pre-order on this one because I can't be sure what state I'll be in on any particular day to receive a delivery or pick one up in store.
I'm in the process of moving to Florida, there's a baby with its own delivery schedule in Texas, and a big project at work (in Kentucky).
I'll wait until the furor is passed, and hopefully Apple will open it up to walk-in store sales for popular combinations. I'll probably get the 42mm SS with the Black Sport Band. Was thinking about the Milanese loop, but for every day use, the Sport band should be fine.
The 'general public' are not the people on these blogs commenting and complaining and are well aware of the process.
I will agree that the commercials could have included text about ordering online, but they are not entirely misleading.
The 'general public' will see the ad and want to try on a watch first anyways. So they will walk into an Apple Store and be queued up for an appointment and try one on and then be directed to order online.
I still don't think it is that complicated.
Just my opinion...
If CEO Cook is kind enough to read a customer's email and forward it to the executive response team, do not make it public.
I feel it slightly violates the trust, and people may get no response in the future if Apple fears it will make news headlines if they respond.
I think it's awesome the reader wrote Cook and the team cared enough to respond, but why make it public news?
If CEO Cook is kind enough to read a customer's email and forward it to the executive response team, do not make it public.
I feel it slightly violates the trust, and people may get no response in the future if Apple fears it will make news headlines if they respond.
I think it's awesome the reader wrote Cook and the team cared enough to respond, but why make it public news?
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The CEO of the company I work for (a megalomaniac who has his own TV show) responds to a lot of his email. Truthfully there is a staff who sorts through them first, and categorizes them, so the response to a particular question or complaint may be exactly the same as many other people with a similar question or complaint receive.
Look how many people have posted here confused whether there will be stock in stores.
The ad is a bit misleading. Those people will not be happy that they can't try one on, and walk out with one.
Apple hasn't communicated clearly enough in this case.
I understand quite a few people may be skeptical, but I don't see how it would benefit anyone to make this up.
He was also mocked for sending a long email. People told him no one would read it it was too long, he was a whiner, etc. He remained classy even though he was being mocked.
We had a user here who originally broke the antennagate story and got the famous "don't hold it that way" reply fromSteve Jobs. He too was mocked and basically insulted.
Yes you can. I work in the logistics industry. It would a LOT of work. Some preorders would get delayed, but you could get a limited supply to some stores.
I don't see it happening, VERY unlikley, but it is possible.
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They know their responses may go public.
Heck, that one tech writer even released an ebook of his email responses from Steve Jobs.
I considered this, but then thought everyone has the right to know. If they're telling me, they should be telling everyone.
I for one was critical of such a long email and thought it would be ignored. My apologies, nice work!
That's the point.
A limited stock (very) to some stores.
What would be the point if every store didn't at least have somewhat of the same stock?
I believe the problem is too many SKUs and manufacturing problems.
The point would be to get some stock to the highest traffic stores to create more buzz and positive feedback when the news media cover the launch.
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It will EVENTUALLY have much longer battery, but not in 12 months, especially not if it becomes materially thinner. And it will not be round in 12 months.
You could also wait until the 7th generation which will be vastly superior to the second generation...
Just asking the question, since MR is reporting it as a fact. Like I told you in your other thread I don't really think you're making it up, but I was curious for my own edification if they had done some fact-checking.
Argh. Apple has messed up. The only maybe possible way to do this would be to push all stock leftover from the pre-orders to the flagship 5th avenue store.
Then they'd have to announce only one store has possible stock.
Not going to happen.
It's all or nothing, they aren't going to stock specific stores for launch.
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