Hello all, Just wanted to inform everyone of the current repair strategy that Apple has in place. At the moment Apple Watch reservations will be treated as a Mac reservation - as such you'll get a Genius to help you with your appointment. Apple Watch in store support is limited to software only. If your Apple Watch has any sort of defect, damage (liquid of physical), etc... basically anything hardware related... it will then be sent to a depot repair facility where it will be fixed within a 5-7 day turn around time. At the moment there are no in store swaps and everything will be shipped to depot. For returns: returns can be processed in store. Band swaps and watch exchanges are only processed online. Edition customers who wish to return in store can only be done by a manager and the edition has to be micro inspected by a genius. Good luck and have fun with your new watches!