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Apple Retail Under Angela Ahrendts: Focus on Mobile Payments, Customer Experience, and China
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Looks like Angela's started something already as I've never had this on my iPhone before!
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I don't think they appreciate that people do like at least some structure.
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Too amorphous.
Looks like Angela's started something already as I've never had this on my iPhone before!
![url]](/proxy.php?image=http%3A%2F%2F%5Burl%3Dhttp%3A%2F%2Fi62.tinypic.com%2F34zazgz.png%5DImage%5B%2Furl%5D&hash=6a1d1f1529b6c1060cf7feb7bcbbbdac)
Don't think so. When I pull up that site I a banner with the Apple store icon and then an option to open it. Incidentally is there any way to stop Safari from showing those banners? I get them every time I go to a website that has an app. It's quite annoying.
Then why not use an Apple taken photo?
Why does a female's picture have to be airbrushed for all these "reasons" people have mentioned? Why can't she just have a stock photo like the male execs?
If females truly are to be on the same level playing field as men in the workplace - as they 100%, absolutely should - why the need for an artificially enhanced photo? This is a serious question, not rhetorical or sarcastic.
Well I have the Apple store app installed and it's never shown me that but I've had the banner at the top like you have.
Don't know how to stop it appearing because, as you say, it's annoying!
Really? That kind of makes me sad.
As an American I would much rather get something made from the EU than from China, even if the quality were exactly the same. I would know that it was made in a country with better working conditions, better environmental protection, and more respect for intellectual property.
Am I the only one who's getting tired of all these Angela Ahrendts stories? For crying out loud, there's been one just about every week since Apple announced they were going to hire her. First there was speculation about when her last day at Burberry would be, with multiple stories just about that. Then non-stop stories about when her FIRST day at Apple would be. In the middle of those there was some BS about her being named a Dame which has zero relevance to anything. Now this crap about what she might do months from now. Give it a rest already. Let her go off and do her job and we'll talk when we start seeing the results.
Why is there so much focus on her? I mean we don't get updates on what Phil Schiller is doing every other day. Hell, we hear less about what Jony Ive is doing and he has way more impact on everything Apple than Angela Ahrendts ever will.
Why is there so much focus on her? I mean we don't get updates on what Phil Schiller is doing every other day. Hell, we hear less about what Jony Ive is doing and he has way more impact on everything Apple than Angela Ahrendts ever will.
Okay ???
Okay, for fun, I'll bite.
Why shouldn't it be based on $$$? It is in the real world. Having been a CIO I can tell you that when I triage (figure out what to deal with first), I base my decision on many things. One of them is economic impact. If I am willing to pay more than you are to get something fixed... NOW, why shouldn't I get priority?
If you are just about to mow someones lawn for $30, and someone comes along and says, "look, if you do mine first I'll give you $100, but if you don't do mine first, forget it I'll find someone else" you would honestly not take the $100?
Apple makes no promise to the order of repairs in their Apple Care contract. So they have a right to follow what the market will support.
Okay, for fun, I'll bite.
Why shouldn't it be based on $$$? It is in the real world. Having been a CIO I can tell you that when I triage (figure out what to deal with first), I base my decision on many things. One of them is economic impact. If I am willing to pay more than you are to get something fixed... NOW, why shouldn't I get priority?
If you are just about to mow someones lawn for $30, and someone comes along and says, "look, if you do mine first I'll give you $100, but if you don't do mine first, forget it I'll find someone else" you would honestly not take the $100?
Apple makes no promise to the order of repairs in their Apple Care contract. So they have a right to follow what the market will support.
Keep in mind that a lot of Apple users are photographers. The photo of Tim Cook that MR used for Time's Person of the Year runner up story was criticized for over-manipulation too, specifically about the overuse of HDR or sharpening I think.
My biggest complaint with Apple's brick and mortar experience is inventory. The closest Apple Store is 40 minutes away and doesn't offer anything I can't get at Best Buy, which is only 15 minutes from my house.
When I want something other than the base configuration, it has to be ordered online. For instance, why can't you buy a Mac mini with the RAM upgrade in store especially since the RAM is user serviceable?
When I want something other than the base configuration, it has to be ordered online. For instance, why can't you buy a Mac mini with the RAM upgrade in store especially since the RAM is user serviceable?
I understand that, and it's very valid, but I don't support.
* story time *
My grandfather told me this a couple of times, and I will never forget this.
When my grandfather was little, his cousins were very dear to him, he was adopted and single son, his parents worked at "Comboios de Portugal", the Portuguese state-run railway, that had the monopoly in railway transport, and was very important at the time, because it fueled the industry and social development (cars weren't mainstream, bicycles and then 50cc bikes were).
His cousins were much poorer, their parents worked in agriculture. This was a time were Portugal produced more food than today, without all the mechanization and industrialization readily available that we have now.
Agricultural work wasn't even hard! It's clean as it gets, its wealthy, it gives you much free time, and wasn't even badly paid, but paid in products, not in money.
The story was that the son of the my grandpa's cousins parents wanted to buy a new watch and sell his old one.
Because the parents were good employees, the landlord son offered to sell them his watch at a much better price he could get in the city from the jewelers. A bargain.
However, my grandpa's cousins parents didn't have the money needed for the watch. They did work for the landlord, and for that, they get a house to live in, they got a part of the production, that they could sell at the community market for cash. However, they didn't receive money, they didn't need it, cash were for the riches, the landlords paid their electricity bill.
And they could buy cheap things like clothing, soaps, codfish, canned sardines occasionally, detergents, schoolbooks, etc. with the money they made selling the surplus production (food was expensive back then), but they could never have the money for buying a TV or a watch.
Because they even didn't had the need to open a bank account for example. So they didn't get the watch, and in my grandfathers opinion, the landlord son only did that to spite his cousins parents.
That's slavery.
Slavery is normally associated to chains and "barcos negreiros", but in reality, slavery is like crossing a never-ending bridge: you can stop, you can look, you are free to do whatever you like, even jump, undress and try to swim in the river. But the risk so high, you never do.
Factory works may be even worse than agricultural works, but they are necessary for the better of a country.
I'm happy that China is growing, that's what happened to Portugal from then to now, and is still going.
Portugal still is today a semi-China for Europe. For example, Leica cameras and lenses are still manufactured here in Portugal, and branded as "Made in Germany", much of Italian shoes you buy in the world, are made here in Portugal, and then sent to Italy almost finished. Because a Portuguese worker get's about ¼ of the pay if they were made there, the remaining clothing factories are producing Burberry, Lacoste, etc. until they leave everything for China, that they are doing now.
Now, we are more on the brain-export phase, with companies like Fraunhoffer, Synopsis, etc. opening here to exploit our engineers, pharmaceutics, etc... those who could study on their parents salaries and government grants.
Some skilled workers, are today in a medium/ok situation, many are working overseas, in countries ranging from the distant US to the near UK, to developing third world countries like Angola and Brazil, where we share our language.
Unskilled and semi-skilled labors are not accepting the salaries they want to pay here, and getting on a plane to go to the UK and other countries, to work on from bartenders to gardeners to medical-school trained nurses.
Some of these works were taken from Britons? YES! Why? Because, they either either are fit for better jobs, or they could just sit at home and live on jam and cream crackers and welfare instead, isn't it right? Which is a better choice, indeed.
That's how things work. I don't want to make the world spin in another direction.
Scan and pay for your own stuff? That sounds like a vending machine.
This will piss some people off, but I don't want to scan my own stuff. I graduated high school so that I didn't have to.
And when you get out of college your time will be worth enough that standing there waiting for someone to FINALLY get to you just so you can pay for a product and leave will not be a value.
I LOVE being able to walk in a store, shoot a symbol (paying for the product) and walk out. My time has enough value that I really don't want to wait.
I could easily get that look with no doctoring at all.
It's all in the lighting and the focal length of the lens. Great lighting can do wonders for hiding blemishes. Also background blurring is due to the focal length of the lens, not Photoshop.
I didn't see anything attached, but if you are saying that her Apple photo is different then that is what the site should be using.
But who knows, the picture could be a mockup
A 3D printed Ahrendts? That seems plausible, but only of it's taken side by side with a real one!
Sorry my phone didn't do the hyperlink properly for some reason. Fixed now.
The real story here is Macrumours judging her on her appearance and using the outdated, more attractive image - and it being the main thing we're talking about! 'sexism' I cry!
Wait, so she's not a cost-cutting, sales numbers obsessed douche-nozzle? She just might be a good fit.
Inventory! This!
As soon as I read the article talking about rethinking the retail experience, my very first thought was along these same lines.
If there's only ONE thing I could change about Apple retail, it would be the ability to walk in and purchase many of the Mac configurations they only sell as "custom builds" on the web-site right now.
Even if it required making an initial visit to place the order, and a need to return an hour or two later when the store emailed, texted or called you to say it was ready -- I'd *love* to be able to buy a new Macbook or Mac Pro and request a larger hard drive, upgraded video, and/or more RAM than a stock build includes, and be able to walk out with it the same day.
It seems like this could be accomplished if stores stocked all of these upgrade components and trained their technicians to install them on an as-ordered basis, into one of the "stock" configs? Then they could simply enter something into the computer database indicating the serial # of your particular machine included those upgraded parts, covered by regular warranty because they were installed by Apple Certified techs in the store.
As soon as I read the article talking about rethinking the retail experience, my very first thought was along these same lines.
If there's only ONE thing I could change about Apple retail, it would be the ability to walk in and purchase many of the Mac configurations they only sell as "custom builds" on the web-site right now.
Even if it required making an initial visit to place the order, and a need to return an hour or two later when the store emailed, texted or called you to say it was ready -- I'd *love* to be able to buy a new Macbook or Mac Pro and request a larger hard drive, upgraded video, and/or more RAM than a stock build includes, and be able to walk out with it the same day.
It seems like this could be accomplished if stores stocked all of these upgrade components and trained their technicians to install them on an as-ordered basis, into one of the "stock" configs? Then they could simply enter something into the computer database indicating the serial # of your particular machine included those upgraded parts, covered by regular warranty because they were installed by Apple Certified techs in the store.
Totally agree. I absolutely detest self checkout. I expect service from the Apple Store, and do not wish to do an Apple Store employee's job myself.
You can get JointVenture. It's essentially the same thing except Apple charges $500 per year and it's $100 for each additional machine.
Now it includes free training and you get a loaner for however long your main computers are in service.
I got a loaner for a month and half while waiting for a replacement Mac for one of my defective computers.
Maybe you should ask those females instead of a bunch of 18yo guys.
This entire 'photo' conversation has been entirely pointless.