Well that's a fair argument except for a few things. .
I'd agree, note how I left out Vista.
You can't say Microsoft is 100% focused on great products because they still managed to release poor products. Among these are Windows Vista, the worst operating system in the past ten years, Microsoft Office, which for all the high points, is still bloated and cursed by its own monopoly, windows media player, which is awful, internet explorer, which is only a market leader because it is default.
I think they are, Vista was bad. But it was more of the messed up " Vista Capable " marketing campaing, if you run Vista on a machine that is fully capable of running Aero, I found it to be a good OS>
Its not nearly as big as of a Disaster as 10.7 was, at least for me. My iMac collected Dust because of 10.7, luckily they fixed alot of things in 10.8.
Microsoft Office? I use it all the time, seen Office 365? I love it! Bloated? Most machines laugh at it, I love office. 100% opinion, and you can have yours.
Media Player: Have you used Media player in 7? Its great. Better than iTunes on Windows, which is a bloated pile of crap. ( Don't flip, i use iTunes on my iMac and its MUCH better )
Internet Explorer: Yeah, it was bad for a long time, though I do remember it being great early on, but there was a time period when it was just horrible, but as of late? They've cleaned up their act, big time.
I get that you're not happy with Apple's retail policy, but that does not mean that Microsoft is about to commandeer smart phone supremacy from Apple. You want to see bad retail, take a half hour and go into a Microsoft store. The store is uninteresting, the people are far less helpful, and the products have no innovation.
I don't think Microsoft will take smart phone marketshare away from Apple, at all. I do think they'll manage to steal some of the tablet market away, and I think they'll maintain their dominate in Enterprise and Home Desktop/Laptop OS markets.
Bad Retail? I don't care how " interesting " a store is personally, I want to be able to go in, buy what I need, and ask questions. But I've only been in a Microsoft store twice, and they were pretty helpful.
Right now, the Apple retail experience is terrible. Because the stores, are of course always busy, its impossible to find someone to talk to, and many many of them have no idea what they are talking about.
Imo. Thats 100% due to lack of enough staff, and these idiots want to cut staff more? That will make the experience even worse. Double the size of the stores, and add more employees. Thats what they need.
And nothing at a Microsoft store is innovative? Whats so innovative at an Apple store?
My iMac has gone into the APple store twice, one for a failed fan, another for a failed hard drive, once I actually got my appointment, and got through the sea of people, and actually got to the G Bar, I was fine.
The fact of the matter is, Apple needs to be expanding stores, and adding more workers. Not cutting hours to save a few bucks.