Apple Return Policy?

Discussion in 'Community Discussion' started by Pngwyn, Jan 3, 2013.

  1. Pngwyn macrumors regular

    Oct 20, 2008
    Sorry I didn't know where to post this, but does anyone know what Apple's Return Policy is on open boxed items? It's not really clear if the return policy they have on their store includes open boxed or only closed box new items. Will I be recharged a restocking fee for mint open box speakers returned within 14 days?
  2. chown33 macrumors 604

    Aug 9, 2009
    Sailing beyond the sunset
    See here:

    Found by googling the title of your thread: Apple Return Policy

    I see nothing that says open boxed items are charged a restocking fee, or even suggests or hints at one.

    If you have additional questions, the best way to get definitive information is to call your local Apple Store.
  3. yg17 macrumors G5


    Aug 1, 2004
    St. Louis, MO
    I returned an open box iPhone case within 14 days and got a full refund. Not sure if that's policy or if the guy who helped me was just being nice. YMMV.

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