apple returns

[lawrie1947]

If I buy an iphone from three on contract and it has a defect (dead pixels etc) can I take it to the apple store for a replacement?

 

[AMC89]

Yes

 

[TheOriginalKi]

If it's within the first 7 days they may ask you to take it back to Three but if you insist they'll usually help you.

 

[bandofbrothers]

I've been seeing more and more threads where Apple turn people away directing them to seek resolution from where it was bought.

 

[lawrie1947]

I have worked it out that three subsidise the phone by £186 on a 2 year contract.

That is a huge amount compared to buying the phone and doing a sim only deal with three

However, Three's returns and customer service reputation is poor.

I will contact the apple sore and see what the policy is.

thanks