apple returns

Discussion in 'iPhone' started by lawrie1947, Sep 30, 2012.

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  1. lawrie1947, Sep 30, 2012

    lawrie1947 macrumors member

    Joined:
    May 13, 2010
    #1
    If I buy an iphone from three on contract and it has a defect (dead pixels etc) can I take it to the apple store for a replacement?
     
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  2. AMC89, Sep 30, 2012

    AMC89 macrumors member

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    Apr 13, 2012
    #2
    Yes
     
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  3. TheOriginalKi, Sep 30, 2012

    TheOriginalKi macrumors 6502

    Joined:
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    Location:
    Belfast
    #3
    If it's within the first 7 days they may ask you to take it back to Three but if you insist they'll usually help you.
     
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  4. bandofbrothers, Sep 30, 2012

    bandofbrothers macrumors 601

    bandofbrothers

    Joined:
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    Location:
    Uk
    #4
    I've been seeing more and more threads where Apple turn people away directing them to seek resolution from where it was bought.
     
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  5. lawrie1947, Sep 30, 2012

    lawrie1947 thread starter macrumors member

    Joined:
    May 13, 2010
    #5
    I have worked it out that three subsidise the phone by £186 on a 2 year contract.

    That is a huge amount compared to buying the phone and doing a sim only deal with three

    However, Three's returns and customer service reputation is poor.

    I will contact the apple sore and see what the policy is.

    thanks
     
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