apple returns

Discussion in 'iPhone' started by lawrie1947, Sep 30, 2012.

  1. lawrie1947 macrumors member

    Joined:
    May 13, 2010
    #1
    If I buy an iphone from three on contract and it has a defect (dead pixels etc) can I take it to the apple store for a replacement?
     
  2. TheOriginalKi macrumors 6502

    Joined:
    Jan 2, 2011
    Location:
    Belfast
    #3
    If it's within the first 7 days they may ask you to take it back to Three but if you insist they'll usually help you.
     
  3. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #4
    I've been seeing more and more threads where Apple turn people away directing them to seek resolution from where it was bought.
     
  4. lawrie1947 thread starter macrumors member

    Joined:
    May 13, 2010
    #5
    I have worked it out that three subsidise the phone by £186 on a 2 year contract.

    That is a huge amount compared to buying the phone and doing a sim only deal with three

    However, Three's returns and customer service reputation is poor.

    I will contact the apple sore and see what the policy is.

    thanks
     

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