So I just came back from te mall, during which I made a stop @ the Apple store, all the bitching and moaning here about the iPadification got me curious.. as well as curious whether they've applied it up here in Canada- which they have. I can safely say that as always, people here are so inclined to twist any change that Apple makes into something negative.
After 10 min in the store, I can safely say that the iPads are not 'ugly', there were no 'mess of wires', they were well integrated, functional, intuitive and fun to use, and seemed to create a more engaging and interactive experience than a piece of paper. People seemed to love using them, and they do offer a more compelling way to read up about the product in question. I chatted with an employee, and he strongly praised the new queue system, and said its already yielded an improvement in response times and efficiency. All of you here are bitching about all the potential drawbacks of such a system, but he was telling me it worked swimmingly, and someone is usually over in mere seconds after the button is tapped, as opposed to customers wildly trying to find someone free. I can think of a bunch of secondary benefits to this, ie. forcing people to use an iPad and get comfortable with it, realtime update of info to all Apple stores simulaenously, etc etc. It definitely seems like an improvement, for NORMAL people, but of course, forum posters are expectedly up in arms about how this is the end of Apple- you know, the same reaction they have to every single one of Apple's moves which has resulted in them becoming one of the most successful companies on the planet. I'd be worried about Apple as soon as the majority of people here praise one of their moves- thats when I will sell all my stock.