Apple router problem

AMDGAMER

macrumors 6502
Original poster
Jan 4, 2011
270
0
Wirelessly posted

I have a 2010 version of the apple extreme router. Last few weeks the signal has been weak even at say 20 feet away. Then I notice the Xbox has started to drop to almost 1 red bar randomly during online gaming. I did a hard reset and still have the same issues. It worked fine for almost 2 years. (edit checked purchase date jan 2011) Could the router be broken? Or could it be the cable connection itself? That wouldn't make sense because I'm not sure why the cable modem has anything to do with signal strength. Any help would be appreciated.
 

Revelation78

macrumors 68000
Dec 18, 2008
1,507
11
North Carolina
Since it was working fine for 2 years there are two possibilities I can immediately think of:

1) Interference
a) Wireless interference from another wifi access point on the same channel nearby. (try changing the wifi frequency and see if the problem persists)
b) have you purchased any new wireless devices? (not networking devices)
c) new microwave?

2) Hardware Failure
a) wifi antenna failed
 

AMDGAMER

macrumors 6502
Original poster
Jan 4, 2011
270
0
How do I change the channel? im in settings and dont see option..says automatic?

Also i added a 5GH network...is this a good idea?

also should i change from wide ?

multicast?
 

Revelation78

macrumors 68000
Dec 18, 2008
1,507
11
North Carolina
Change it from automatic to manual. A new box will pop up giving you the option to change the frequency. If you don't see it, make sure you are using the old airport utility.

When I get home I'll post a SS to give more details.
 

AMDGAMER

macrumors 6502
Original poster
Jan 4, 2011
270
0
I think this is a cable modem problem. My phone line also drops lately I think the modem is faulty and feeding bad signals to phone AND my apple router.