Apple says, DONT remove battery, but remove it to clean screen!?

Discussion in 'MacBook Pro' started by Politis, Jan 7, 2011.

  1. Politis macrumors regular

    Nov 10, 2010
    Here's a funny, kinda confusing thing.

    My Macbook Pro booklet 'Everything Mac' WARNS: 'The battery in your Macbook can be replaced only by and Apple Authorized Service Provider, or an Apple Retail Store' (page 31). I was even warned, 'mess with the battery and you lose guarantee rights'.

    OK - I wont touch the battery, but, hey Mr Apple, how do I clean my screen?

    So I look it up on my Apple sanctioned 'Macbook pro users guide' in pdf:
    'To clean your MacBook Pro screen, do the following: Shut down your MacBook Pro, unplug the power adapter, and REMOVE the battery.' (page 109)

    Appart from the contradicting information, we have to remove the battery to clean our screen?!?
  2. rmbrown09 macrumors 6502a


    Jan 25, 2010
    Call Apple
  3. Apple OC macrumors 68040

    Apple OC

    Oct 14, 2010
    seems like an old PDF ... carried over from the older MBPs :cool:
  4. yamabushi macrumors 65816


    Oct 6, 2003
    The user guide probably needs to be updated to reflect batteries that are no longer intended to be removed by users. Good catch.
  5. shyam09 macrumors 68020


    Oct 31, 2010
    the way i see it, is "mess with the battery" means replacing it or hacking it somehow to give you blazingly better battery life (yeah right)
    the information is not contradicting in a sense.
    what apple is stretching for is: Do not replace the battery. if you just going to clean the screen, you should have no problem.
    but when you take it to the apple store in [lets hope not, but for example purposes: tomorrow], they will look at the battery and if it is not the one that came with apple they will be like, "oh this is not apple, this is 3rd party. sry your warranty is screwed.. sucks for u!"

    so i figure, that as long as you dont REPLACE the battery, and put it back they really wont care. its just the whole 3rd party battery problem and all..
    you can still call them, but those are my own 2 cents

    this might seem confusing so i will spell it out

    1. if you remove battery, make sure that battery you put back is apple's and it is in the exact position, and the exact manner.. there should be instructions on how to take out the battery.
    2. your warranty is void if the battery is NOT apple's
  6. pricej636 macrumors 6502

    Mar 30, 2010
    The warranty is void if you remove the battery on a machine that doesn't have a user serviceable battery. That is how apple looks at it, end of discussion. If you decide to remove the battery on your own for any reason, even if you put it back exactly as it was, you are taking a risk of voiding your warranty.

    Anything that reads different on the apple support site was designed for older machines that had user serviceable batteries.
  7. Anonymous Freak macrumors 601

    Anonymous Freak

    Dec 12, 2002
    The current User Guide (page 71) says nothing about removing the battery to clean the screen. Don't quote a current manual for one section, but an old manual for a different section.

    Of course the manuals for versions that have a removable battery say to remove the battery. Just as manuals for versions with fixed batteries won't tell you such.
  8. tjb1 macrumors 68000

    Aug 26, 2010
    Pennsylvania, USA
    The stupidity of some people just amazes me...
  9. shyam09 macrumors 68020


    Oct 31, 2010
    oh haha i didnt look at the website. lol!
    thanks for clarifying that :)

    but we do need to make something clear (to the OP and all)
    what is the gen. of his MBP? without knowing anything we are giving advice.. shouldnt we know what gen he is talking about?
  10. Politis thread starter macrumors regular

    Nov 10, 2010
    Remove battery to clean the screen?

    The Macbook Pro is the latest 15-inch: 2.4GHz

    But why remove the battery if you want to clean the screen? It sounds like, remove the batter of your car before you wash it.
    I'll contact Apple
  11. pricej636 macrumors 6502

    Mar 30, 2010
    Anytime you apply any kind of liquid to a screen or any piece of electronics its best to remove all power sources if possible. That way if a drop of fluid hits the logic board it shouldn't short anything out.

    If you have the latest 15" MBP, these direction do NOT apply. Please, do not remove the battery to clean your screen.
  12. guitargoddsjm macrumors 6502

    Feb 25, 2008
    If it's the latest 15-inch 2.4GHz MBP, then re-read the following post. You might have to do it a few times.

    And to answer your question, they instruct you to remove the battery in older models to remove the (already minimal) risk of damaging your computer when cleaning the screen by removing all power sources. As I said, it's a very very small risk, so it's 100% fine to clean your screen without your battery.


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