I'm going to try and get apple to send me a new MBP. I installed a gig of ram on it yesterday, and I noticed the bottom of the battery is becoming brown/blackish. I'm having these same type of colors appearing on the corners of my MBP casing, too. I'm gonna tell them to send me a new one because it is a fire hazard, or I will send it to them, and I will tell them I want my money back. <---Works like a charm almost everytime for me. Do you guys think they'll send me a new one.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple Send Me A New Mpb
- Thread starter v-ault
- Start date
- Sort by reaction score
Just send it in for repair... if the battery really is starting to cause a problem then they'll fix your computer, or replace it entirely. You are not entitled to a completely new computer - but even if they just fixed the old one, they'd basically be replacing most of the parts anyways.
They will happily repair it. However outside of two weeks (california law), they will not replace the machine. If you demand your money back they can and probably will demand a 10% restocking fee. I do not understand why it is that when something goes wrong on a piece of consumer electronics which is theoreticly engineered to last up to three years, people demand a new machine. When your car has a problem do you demand a new one? Get it repaired and if you have three claims this year then I would ask for a new computer.
I think it's only after they do 3 repairs for the same problem, then you can ask for a replacement. But I'm not sure what appels lemon policy is.