Apple Send Me A New Mpb

Discussion in 'MacBook Pro' started by v-ault, Apr 4, 2007.

  1. v-ault macrumors regular

    Joined:
    Dec 20, 2006
    #1
    I'm going to try and get apple to send me a new MBP. I installed a gig of ram on it yesterday, and I noticed the bottom of the battery is becoming brown/blackish. I'm having these same type of colors appearing on the corners of my MBP casing, too. I'm gonna tell them to send me a new one because it is a fire hazard, or I will send it to them, and I will tell them I want my money back. <---Works like a charm almost everytime for me. Do you guys think they'll send me a new one.
     
  2. kolax macrumors G3

    kolax

    Joined:
    Mar 20, 2007
    #2
    Depends how old it is.

    Still under the year guarantee or do you have Apple Care?
     
  3. v-ault thread starter macrumors regular

    Joined:
    Dec 20, 2006
  4. iW00t macrumors 68040

    iW00t

    Joined:
    Nov 7, 2006
    Location:
    Defenders of Apple Guild
    #4
    How old is it?

    Outside of 2 weeks you are generally not entitled to a replacement.
     
  5. atari1356 macrumors 68000

    atari1356

    Joined:
    Feb 27, 2004
    #5
    Just send it in for repair... if the battery really is starting to cause a problem then they'll fix your computer, or replace it entirely. You are not entitled to a completely new computer - but even if they just fixed the old one, they'd basically be replacing most of the parts anyways.
     
  6. zblaxberg Guest

    zblaxberg

    Joined:
    Jan 22, 2007
    #6
    if you installed ram on ur own doesn't it void warranty??
     
  7. v-ault thread starter macrumors regular

    Joined:
    Dec 20, 2006
    #8
    no it doesn't
     
  8. atari1356 macrumors 68000

    atari1356

    Joined:
    Feb 27, 2004
    #9
    Installing RAM on your own doesn't void the warranty as far as I know... it didn't on my PowerBook at least.

    The hard drive is a different story though (at least on the MacBook Pro)
     
  9. MaaseyRacer macrumors regular

    Joined:
    Oct 30, 2005
    Location:
    San Francisco, Ca.
    #10
    They will happily repair it. However outside of two weeks (california law), they will not replace the machine. If you demand your money back they can and probably will demand a 10% restocking fee. I do not understand why it is that when something goes wrong on a piece of consumer electronics which is theoreticly engineered to last up to three years, people demand a new machine. When your car has a problem do you demand a new one? Get it repaired and if you have three claims this year then I would ask for a new computer.
     
  10. nateDEEZY macrumors 6502a

    Joined:
    Jan 24, 2007
    Location:
    San Francisco, CA
    #11
    I think it's only after they do 3 repairs for the same problem, then you can ask for a replacement. But I'm not sure what appels lemon policy is.
     

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