Apple Sending Confirmation Emails To Combat App Purchase Fraud

[h00ligan]

This has been going on for ages. Any specific prompt for a news story now or just late to the party?

 

[derekamoss]

To all the folks that said they got these emails a while ago and that it isn't new:

Why didn't you send it in?

Because it didn't seem news worthy?

 

[bushido]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; de-de) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

never got one of these. i guess they cant keep up with my ID switches all the time lol

 

[macingman]

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A5288d Safari/7534.48.3)

To all the folks that said they got these emails a while ago and that it isn't new:

Why didn't you send it in?

Most people aren't bothered to send every email they get from apple in.

I got this message 5 weeks ago.

 

[macnisse]

Good service, especially for credit card users!

 

[Tanguyvd]

I replaced my iPhone 4 five weeks ago and never got this msg.

arn

maybe your iPhone was a fake

 

[ZipZap]

This does not protect the customer...it protect (in a very limited way) Apple.

 

[toddybody]

Glad to see them sensitive of these things.

 

[NogbadTheBad]

It's a step in the right direction, but seems incomplete without an easy way to contact Apple regarding a fraudulent charge.

Doesn't this email sort of send the message that "we know your account may have been jeopardized, but we don't want to help you fix it"?

+100

Having been a victim of fraudulent iTunes gifting, I would agree Apple don't seem to be very helpfull.

Surely Apple must be able to invalidate a fraudulent charge.

 

[Farplaner]

I got one of these emails on one of my accounts. Someone was able to use the gift card credits (I don't have a credit card linked to it) to buy some MMO app and in app purchase.

I was able to change my password right there (thankfully), but trying to reverse those charges doesn't seem to be easy (how come there's no link on the email to do that?). At the end, I just let it go because it was just $5 or so...

 

[atoates]

not new... got one ages ago....

 

[Navdakilla]

Got this email on the ipod touch I recently bought. A good step forward from Apple

 

[steadysignal]

Agreed, been going on for awhile.... 6+ months? As mentioned, I have to enter my CCV number when using new devices.

I always seem to have to enter that number for interaction with my Apple account...

 

[johnplacenet]

I got one of these emails on monday morning. when I got to my office and opened my email I had $635.55 in charges for some game called "World War" that i did not buy.

10 charges for $47.96
2 for $59.99
1 for $35.97

I tried to call Apple but there is no person to talk to, you have to write an email and wait 24 hours for them to respond. So I contacted Paypal and they said that iTunes had a breach recently and this has been happening to a lot of people.. Nice for Apple to let us know.. Paypal had the funds back in my account within 30 minutes..

CHANGE YOUR ITUNES PASSWORD ASAP!

 

[BeSweeet]

Old news. I've been getting these for months.

 

[Dawnathedevil]

Apple is requiring us to change our Apple ID to an e-mail address to use iCloud.

Does anyone know if after we change our Apple ID to an e-mail address, will all of my previous iTunes purchases be associated with the newly created Apple ID?

Without me having to authenticate the old Apple ID for the content purchased with that ID?

There seems to be no good Apple ID consolidation process!

That's correct, you have to use a full email address now. You will be sent an email where you are required to 'activate' the new changes to your account to help secure your account from hackers.

All purchases you made using your old ID will still have its original account name still tagged to them, any new purchases made on the account with the new ID will show your new ID, but they are all still associated to the same account. If you have mostly apps, there should be no authorization issues, music and movies, tv shows ect, may require you to reauthorize them if you move them to a new computer using the old ID, in this case you just enter it along with your current password and it should not cause any issues. But if you don't move your files around you should not have any issues.

Consolidation is not an option. Its a legal thing between the record companies, production studios, and app developers. Unfortunitly there's nothing Apple/iTunes can do.

 

[coolspot18]

My account was recently hacked... but only after I deposited a 100.00 iTunes Gift card from the Back to School promotion.

Does iTunes or the App Store have a vulnerability? Seems a bit odd I would only get hacked with a gift card balance.

After checking Apple's forums, this seems to be a common occurrence...