OP, you need to understand that, just like you said yourself, the ball starts rolling on a Sunday afternoon...Apple wouldn't have done the right thing if it weren't for this forum, Digg and the many emails sent to Apple PR dept from media and various people, including myself. So at the least bit you should thank those of us who had helped you to resolve this problem.
Do you really think some higher-level people you mentioned would really look into this situation on a Sunday afternoon if it was just you, this single person, calling them?
Heck no! Don't underestimate the power of digg and all these people who had helped you by publicizing your story.
He doesnt even want people to know what exactly the resolution is. I am speechless.