Apple sent me a new SIM Card

Discussion in 'iPhone' started by goknicks, Oct 8, 2014.

  1. goknicks macrumors member

    Joined:
    Oct 8, 2014
    #1
    Hi All,

    Apple sent me an email saying i may have a defective SIM card. Received the package today.

    No problems with my phone though and I used what came with my 6 Plus. although i did do a cross upgrade, but AT&T was able to activate it with no problems.

    Anyone else here notified?
     
  2. AppleP59 macrumors 6502

    Joined:
    Feb 24, 2014
    #2
    Apple sent you one..?
    Wouldn't your carrier normally be the one taking care of that?
     
  3. DrakeMcEachern macrumors 6502

    Joined:
    Mar 10, 2012
    #3
    Apple sent you an email regarding your SIM card? Seems weird
     
  4. goknicks thread starter macrumors member

    Joined:
    Oct 8, 2014
    #4
    That's why I'm checking here. It was Apple who sent it not AT&T
     
  5. DrakeMcEachern macrumors 6502

    Joined:
    Mar 10, 2012
    #5
    Agreed. Seems fishy
     
  6. goknicks thread starter macrumors member

    Joined:
    Oct 8, 2014
    #6
    They even sent me a tracking email (connected to my AppleID)

    Really weird. Not sure what to do now....
     
  7. DrakeMcEachern macrumors 6502

    Joined:
    Mar 10, 2012
    #7
    I would ignore it
     
  8. goknicks thread starter macrumors member

    Joined:
    Oct 8, 2014
    #8
    From: donotreply@apple.com [mailto:donotreply@apple.com]
    Sent: Tuesday, October 07, 2014 3:19 PM
    To: goknicks
    Subject: Action Required: Order XXXXXXX

    Dear goknicks,

    We appreciate your recent iPhone purchase at the Apple Online Store.

    While Apple strives to ship every product without error, our records indicate your iPhone shipped with a defective SIM Card. If the SIM Card is defective, you will not be able to activate your iPhone.

    To resolve the issue, we are sending you a replacement SIM Card via overnight shipping. To track your replacement SIM Card please visit our online Order Status page at www.apple.com/orderstatus .

    Once you receive your iPhone and replacement SIM Card, remove the defective card from your iPhone and insert the replacement.
    Then, simply connect your iPhone to iTunes to complete your activation.

    For assistance changing the SIM Card, please contact AppleCare at 1-800-MY-IPHONE (1-800-694-7466). Our iPhone technical support team is available from Mon-Fri 4:00 a.m. - 9:00 p.m., or Sat-Sun
    6:00 a.m. - 6:00 p.m. Pacific time.

    We apologize for any inconvenience this may have caused, and appreciate your business.

    Thank you for shopping at the Apple Online Store!

    Sincerely,
    Apple Online Store Team


    Answers to many Apple Online Store questions can be found at Online
    Help: http://www.apple.com/support/store
     
  9. terraphantm macrumors 68040

    Joined:
    Jun 27, 2009
    Location:
    Pennsylvania
    #10
    If it actually shows up in the Apple order status page (go there manually; don't click the link in the email), I would assume it's not a phishing email.
     
  10. goknicks thread starter macrumors member

    Joined:
    Oct 8, 2014
    #11
    I did that and it's there.

    Anyway, just talked to AT&T and they said Apple might have had problems with a "batch" and was being proactive about it. Rep told me my current SIM is working properly and no need to switch, but hold on to the replacement just in case....
     
  11. scrubmilk macrumors member

    scrubmilk

    Joined:
    Jul 18, 2014
  12. mcdj macrumors G3

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #13
    Maybe the sim in your phone wasn't VoLTE ready.
     
  13. mtneer macrumors 68030

    mtneer

    Joined:
    Sep 15, 2012
  14. scrubmilk macrumors member

    scrubmilk

    Joined:
    Jul 18, 2014
    #15

    the conspiracy thickens
     
  15. Menel macrumors 603

    Menel

    Joined:
    Aug 4, 2011
    Location:
    ATL
    #16
    Apple sent me a new SIM Card


    Go back through macrumors.com headlines.

    This was reported on back in September.

    Legit.
     

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