Apple sent me AppleCare?

Discussion in 'MacBook Air' started by Fraaaa, Nov 12, 2010.

  1. Fraaaa macrumors 65816

    Fraaaa

    Joined:
    Mar 22, 2010
    Location:
    London, UK
    #1
    Hi guys, happend to any of you to receive AppleCare without you asking?

    I had just received a mail, from Apple that I purchased AppleCare, but I did not.

    I bought my MBA the day after the released. I have not been charged - yet.
     
  2. MisterFeeney macrumors 6502

    Joined:
    Sep 17, 2010
    Location:
    San Francisco
    #3
    That is very strange! Most likely this was a shipping error if you didn't pay for it, but if AppleCare was really added to the computer that is pretty cool. You can always check online on Apple's website to see if you have it.
     
  3. Bluemeanie1976 macrumors 6502a

    Bluemeanie1976

    Joined:
    Nov 1, 2009
    Location:
    Veliko Tarnovo, Bulgaria
  4. zephead macrumors 68000

    zephead

    Joined:
    Apr 27, 2006
    Location:
    in your pants
    #5
    You're not supposed to question free stuff. You say "thank you" as if Apple could hear you, then you activate your complimentary 3-year AppleCare.

    Even if you do somehow get charged for it, it's still a good thing to have. ;)
     
  5. AppleOfMyOy macrumors newbie

    Joined:
    Sep 1, 2008
    #6
    Maybe free Applecare due to logic board issue with Air

    Possibly they know that, in light of the logic board issues that have surfaced with the new MBAs, you may need servicing down the road, so they're doing the right thing and offering the free Applecare. Maybe they haven't spelled out exactly what they're doing because they don't want to alert the media to the fact that the issues are so widespread. (Then again, maybe it's a spammy/virusy thing that didn't actually originate from Apple).
     
  6. KnightWRX macrumors Pentium

    KnightWRX

    Joined:
    Jan 28, 2009
    Location:
    Quebec, Canada
    #7
    Widespread, light of logic board issues that have surfaced ? Seriously, making stuff up much ? :rolleyes: There was 1 video on Macrumors page 1 and very few reports in this forum.

    I think the consensus is that these have been blown out of proportion..
     
  7. KPOM macrumors G5

    Joined:
    Oct 23, 2010
    #8
    I would contact Apple and check your credit card if you didn't intend to order AppleCare. You might have had a "helpful" salesperson put through an unauthorized purchase.
     
  8. MikePA macrumors 68020

    MikePA

    Joined:
    Aug 17, 2008
    #9
    And right in this very thread.
     
  9. Peter.Howard macrumors regular

    Peter.Howard

    Joined:
    Oct 28, 2010
    Location:
    Australia.
    #10
    Check your credit card statement and then call Apple to see what's happened.
     
  10. mattpreston11 macrumors 6502a

    Joined:
    Nov 9, 2007
    #11
    I got the same thing today..

    Did you order through education discount?
     
  11. Fraaaa thread starter macrumors 65816

    Fraaaa

    Joined:
    Mar 22, 2010
    Location:
    London, UK
    #12
    Well, whether is a good thing to have or not, is definetely not good that I get charged for stuff I did not ask.

    I did indeed.

    If I do get charged it will be on my statement within 3 to 5 days.

    And I did not had any screen/board issue - just the woodpecker for about 20 seconds the second time I turned it on - and I never contacted Apple regarding this or any other matter.
     
  12. Fraaaa thread starter macrumors 65816

    Fraaaa

    Joined:
    Mar 22, 2010
    Location:
    London, UK
    #13
  13. Aboo macrumors 6502a

    Joined:
    Jul 7, 2008
    #14
    Did you buy this in the UK? If so under the higher education agreement, I believe you have 3 years hardware warranty support and so this almost equivalent to having the APple Care extended service plan (exception is the extended phone support). So this may be why you have the warranty extension for "free"
     
  14. Eddyisgreat macrumors 601

    Joined:
    Oct 24, 2007
    #15
    The Higher EU and the *full blown* Applecare differences entail a bit more than phone support. IIRC Applecare includes shipping of a mac to a repair depot.
     
  15. Golfwolf macrumors member

    Golfwolf

    Joined:
    Aug 12, 2010
    Location:
    Canada
  16. Appleind macrumors regular

    Appleind

    Joined:
    Nov 12, 2010
    #17
    Cool

    Check your credit card. If its free then keep it. If your conscience does hurt pass it on to any of us macrumors members :p
     
  17. Aboo macrumors 6502a

    Joined:
    Jul 7, 2008
    #18
    Nope. It really is just the 1 year phone support coverage vs. 3 year phone support coverage. Read here for more details:

    http://forums.macrumors.com/showthread.php?t=928612

    Specifically note that under hardware repairs, for laptops, "collect and return service" is included.
     
  18. Fraaaa thread starter macrumors 65816

    Fraaaa

    Joined:
    Mar 22, 2010
    Location:
    London, UK
    #19
    It can't be passed, is registered on my MBA.
     
  19. Fraaaa thread starter macrumors 65816

    Fraaaa

    Joined:
    Mar 22, 2010
    Location:
    London, UK
    #20
    I guess is because of the HE Discount, but is the purchasing at the very beginning that confused me.

    Thanks for the explanation.
     
  20. Aboo macrumors 6502a

    Joined:
    Jul 7, 2008
    #21
    Great - glad you got it worked out. Enjoy the new system!
     
  21. milan03 macrumors 6502

    milan03

    Joined:
    Jul 16, 2002
    Location:
    New York City
    #22
    Is your apple care serialized or it says at the bottom "Auto Enroll". If it's auto enroll, go to apple.com/support, register/view your apple care, enter your serial number of the mba and see it's auto enrolled for 3 years. Otherwise, just attach it, it's free.
     
  22. Apple OC macrumors 68040

    Apple OC

    Joined:
    Oct 14, 2010
    Location:
    Hogtown
    #23
    Good Luck ... hope it is legit
     
  23. Adidas Addict macrumors 65816

    Adidas Addict

    Joined:
    Sep 9, 2008
    Location:
    England
    #24
    Its just the free Higher Edu warranty, apple always send that email a few weeks after purchase of the computer and the warranty status updates here:

    https://selfsolve.apple.com/GetWarranty.do

    If it's just the HE free warranty, it should look like this pic, notice the phone support is only 1year but the hardware warranty is 3years:

    [​IMG]
     

Share This Page