So after setting up my new imac I thought something was odd when I realized it had maxed out in specs. I only upgraded the cpu and gpu but this had 32gb ram and 1tb ssd. The serial number on the box isn't the same as the serial of the actual imac. Do I just keep quiet and enjoy their mistake? My only concern is I want to buy AppleCare In a few months and this machine has it already. It obviously wouldn't allow me to register the Mac to my name since its attached to another Apple ID already. Thoughts?
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Apple sent me wrong 5k iMac
- Thread starter aebloomfield
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Keep it. When you come to buy Applecare, they are hardly going to say we made a mistake, can you send it back please. It's not the first time I have heard if this happening.
I would have hoped you would not have had to come to a public forum to ask this question. I would like to think it would have been obvious.
But at 54 years old, I see more attitudes changing. No judgement, just an observation. OP, you know what you want to do, why come here and try to validate your decision?
But at 54 years old, I see more attitudes changing. No judgement, just an observation. OP, you know what you want to do, why come here and try to validate your decision?
As mentioned, I would just call them up and explain the situation. Let them know that you've already loaded software and populated it with our data. I'm nearly certain they will tel you to keep it and they'll sort out the AppleCare for you.
Bryan
Bryan
i ordered a client a refurbished 6 core mac pro w/ d500 16gb ram and 256gb ssd. that sucker came in the mail with the 1tb and 32gb of ram.
I called apple ..i told them what happen and the first guy on the phone was confused. I finally talked to his supervisor who i explained to that my client was already working on a project with the mac pro and the guy on the phone told me to keep it
I called apple ..i told them what happen and the first guy on the phone was confused. I finally talked to his supervisor who i explained to that my client was already working on a project with the mac pro and the guy on the phone told me to keep it
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Did you purchase the computer with a credit card? Apple may decide to bill you later the difference once they found out the mistake. 
Also, it seems like that computer was meant for another customer. And that customer may have ended with your computer or someone else's. They would be pretty pissed...
But dang, you got like $1k+ worth of free hardware upgrades. I wish Apple makes that kind of mistake when building my computer.
Also, it seems like that computer was meant for another customer. And that customer may have ended with your computer or someone else's. They would be pretty pissed...
But dang, you got like $1k+ worth of free hardware upgrades. I wish Apple makes that kind of mistake when building my computer.