I'm trying to find some past topics on the site but have failed to so far - but basically i want to know of peoples experiences when having their MBP returned from the apple service centre/store from repairs. Has anyone received it with scratches or other damage that wasn't there originally? i'm taking my MBP into the store next week for repair.. thinking of taking HQ (DSLR) photos of my laptop's condition before taking it in - i've taken very good care of it with not a single blemish or scratch on it. not including the markings the mag safe charger leaves. but if it does come back scratched - is there any good way to go about this? i will refuse to take my laptop back (i will open it and check it in store ) if it has any scratches on it.