Apple Service Toolkit

Discussion in 'Mac Basics and Help' started by missleman101, Jun 14, 2013.

  1. missleman101 macrumors newbie

    Jun 14, 2013
    I work at a Certified Apple repair shop and we are having the hardest time setting up AST. We are running OSX 10.8.4 on a Mac Mini Server. I have a link below to some pics and screenshots of what i get when i network boot a computer to the server. Any help would be greatly appreciated !

    AST Images
  2. AppleNewton macrumors 68000


    Apr 3, 2007
    1 Finite Place
    I'd try downloading the AST images again, sometimes gsx downloads dont always work..happened with a few ASD downloads in the past.

    Otherwise make sure the settings in the guide are set-up, NFS is default.

    then open up Gateway manager and ensure the Location (name of store), Admin username/password and Tech Username/Password are there

    make sure the add url is correct and your sold-to is all verified.

    if all else reboot and retry the step by step procedure. usually its a pretty easy to set up utility, might be apples servers too.
  3. missleman101 thread starter macrumors newbie

    Jun 14, 2013
    got it to work, turns out my network operations office was blocking necessary ports that AST uses . now they want me to tell them which ports i need opened. ran wireshare and i believe its using TCP on port 17, is that right
  4. iPhonePunker macrumors newbie

    Nov 22, 2012
    Hi i did work for a certified apple reseller and I am a certified apple tech but they revoked my GSX when i left and I badly need some ASTs for my new job any one now where I could download them besides GSX I would be very grateful thanks

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