Apple Service Toolkit

Discussion in 'Mac Basics and Help' started by missleman101, Jun 14, 2013.

  1. missleman101 macrumors newbie

    Joined:
    Jun 14, 2013
    #1
    I work at a Certified Apple repair shop and we are having the hardest time setting up AST. We are running OSX 10.8.4 on a Mac Mini Server. I have a link below to some pics and screenshots of what i get when i network boot a computer to the server. Any help would be greatly appreciated !

    AST Images
     
  2. AppleNewton macrumors 68000

    AppleNewton

    Joined:
    Apr 3, 2007
    Location:
    1 Finite Place
    #2
    I'd try downloading the AST images again, sometimes gsx downloads dont always work..happened with a few ASD downloads in the past.

    Otherwise make sure the settings in the guide are set-up, NFS is default.

    then open up Gateway manager and ensure the Location (name of store), Admin username/password and Tech Username/Password are there

    make sure the add url is correct and your sold-to is all verified.

    if all else reboot and retry the step by step procedure. usually its a pretty easy to set up utility, might be apples servers too.
     
  3. missleman101 thread starter macrumors newbie

    Joined:
    Jun 14, 2013
    #3
    got it to work, turns out my network operations office was blocking necessary ports that AST uses . now they want me to tell them which ports i need opened. ran wireshare and i believe its using TCP on port 17, is that right
     
  4. iPhonePunker macrumors newbie

    Joined:
    Nov 22, 2012
    Location:
    Ireland
    #4
    Hi i did work for a certified apple reseller and I am a certified apple tech but they revoked my GSX when i left and I badly need some ASTs for my new job any one now where I could download them besides GSX I would be very grateful thanks
     

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