Apple shame on you. Problems with imac i7

Discussion in 'iMac' started by wwh2694, Feb 22, 2010.

  1. wwh2694 macrumors newbie

    Joined:
    Feb 22, 2010
    #1
    Hello I just got my imac last week waiting for it for 2 weeks now its in shop. My first imac and it was very disapointment coz they would not replace the system, they will just fix the problem. The problem on this computer was the HD fan it was speeding up to 5200rpm with a temp of 37c, it was anoying and loud. I did the smc reset no luck. So I called apple since it was still under waranty I want to see if they can replace it to a new one. Sadly they cant coz i bought this computer to other online store. I got applecare on it, but dont want to use it since this computer has a 1 yr warranty on it from the maker APPLE. So whats the deal APPLE you made this and you wont replace it. So they told me that i can just bring it to apple for repair and the Guy from the phone was giving me hard time and want me to use my apple care. So what happens if they can fix the problem??? they would have to replace it anyways. So after waiting for a long time I still have to wait after for these expensive computer, I should have bought a SONY my Sony tx was better than this computer didnt have any problem ever since I bought it 5 yrs ago. Oh this not the only problem, the computer, this apple would not wake up after sleep, this is the only 2 problems i found so far well maybe theres still alot more coz i only had the computer 2 days maybe ill find alot more. No wonder the apple icon has a bite on it, coz it will bit you on your butt.
     
  2. SkyFox244 macrumors member

    Joined:
    Nov 14, 2009
    #2
    Hmmm I bought it on-line and I'm very pleased of the service I got.
    4 exchanges without any problem. Only thing; they could not resolve the yellow screen issue, so I've got an refund.
    Looking at your case.. I'm warned; I’ll never buy one, somewhere else...
    Hope tour wait will be not to long and results in a problem free iMac.
     
  3. roguepink macrumors newbie

    Joined:
    Feb 16, 2010
    Location:
    St. Louis, MO
    #3
    I have to think there are missing details here.

    Replacement is ALWAYS at the discretion of the manufacturer. You're not dealing with WalMart. If it can be repaired, that is what will happen. And I challenge you to prove that this is a policy unique to Apple.

    Why not use your AppleCare? You paid for it. It doesn't earn interest.

    The 27" iMac was rushed to market and it has many problems. But Apple thought if their computers behaved more like Windows machines people would like them more!

    My G5 iSight has run without a glitch for nearly 5 years.
     
  4. archipellago macrumors 65816

    Joined:
    Aug 16, 2008
    #4
    lol, irony, great service.!

    shipping you a dud computer 5 times and then not being able to even get you one which works!!!

    some peoples' definitions need changing.
     
  5. HVYMETL macrumors newbie

    Joined:
    Feb 25, 2010
    #5
    Apple should replace it. It's Apples error.

    The fan turns on loudly for apparently no reason on the new 27" imac. This is because of the cheap Delta power supply from China. This huge dinosaur is worse than old technology of the 80's. It emits so much electrical noise that the bits in the temperature sensor data line get jumbled so that the CPU thinks things are hot and turns the fan on max. These data lines are right next to the power supply input cables. I put a big bead from radio shack on the internal power cables in mine and everything worked perfect. Man, if Jobs knew.
     
  6. Kabir8 macrumors regular

    Joined:
    Feb 3, 2010
    Location:
    LA
    #6
    I got mine on Monday.
    Noticed the yellow immediately. Right up the center of the screen and right half of the machine.

    I'm probably going to ask for a refund in the next couple days.

    Disappointing as hell.
     
  7. rgarjr macrumors 603

    rgarjr

    Joined:
    Apr 2, 2009
    Location:
    Southern Cal
  8. redheeler macrumors 603

    redheeler

    Joined:
    Oct 17, 2014
    #8
    @amytran899: Welcome to MacRumors. I recommend you check the date on any posts you quote in the future, to avoid giving advice to someone who hasn't been online in 5 years :)

    This has already been discussed at length in the Site and Forum Feedback section: Can old threads be automatically locked? and Old threads - why are people so nasty about them?

    To me, a thread lock would be an extreme approach, as sometimes it's actually better to bring back old threads instead of creating new ones.
     

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