Apple shipped wrong Headphones for apple care replacment

Discussion in 'iPhone Accessories' started by 007bond, Oct 19, 2009.

  1. 007bond macrumors 6502a

    007bond

    Joined:
    Dec 12, 2008
    Location:
    DFW, Texas
    #1
    Hey guys, apple made an error in my headphone replacement. Apparently they shipped the in-ear headphones instead of the regular ones that come with my phone. They were sending some out for my apple care replacement on my 3G headphones. Should I let them know or act dumb about it.
     

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  2. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
    #2
    It still might be the correct item when you get it. wait and see. its up to you..
     
  3. rKunda macrumors 65816

    rKunda

    Joined:
    Jul 14, 2008
    #3
    I'd email them and let them know. They might just say keep them. =)
     
  4. XciteMe macrumors 6502

    Joined:
    May 21, 2009
    Location:
    Santa Monica, CA
    #4
    Keep them. Don't listen to anybody says "You're in the wrong" or "You're immoral/a horrible person". Apple is a multi-billion dollar industry with multi-millionaire CEOs and investors and high-level employees. You're a working class man (I presume).

    Gee, who do I have more sympathy for??? That's a tough call. *Sarcasm*

    You're just not correcting their mistake, that's all. :) Don't let anybody tell you otherwise.
     
  5. sidewinder macrumors 68020

    sidewinder

    Joined:
    Dec 10, 2008
    Location:
    Northern California
    #5
    So you're saying it would be okay to steel from the rich if you are not as rich?

    S-
     
  6. Abyssgh0st macrumors 68000

    Abyssgh0st

    Joined:
    Jan 12, 2009
    Location:
    Norman, OK
    #6
    No sidewinder, he's not saying that.

    If a multi-BILLION dollar company (1.67 billion just for Q4 to be exact), cannot ship the right item, then so be it. If you call; they'll let you keep it. If you keep it; obviously you keep it. So at this point, his options are to either keep them or waste time and get the same result and feel all 'morally correct' on the inside.

    Who knows, maybe they're sending you the in-ears because the stock ones are so ******, or the fact that they are replacing them and it's just an added bonus.
     
  7. sidewinder macrumors 68020

    sidewinder

    Joined:
    Dec 10, 2008
    Location:
    Northern California
    #7
    I wasn't debating whether or not the OP should keep the headphones. I was questioning the morals behind XciteMe's logic. He didn't qualify his position like you did.....

    S-
     
  8. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
    #8
    There are some who pay for music and videos and there are some who dont. lets just not get into this.. Like i said op its your call. Nothing bad will happen if you dont correct the problem.
     
  9. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #9
    Do you think this multi-billion dollar industry is gonna feel any sympathy for him when they realize their mistake and charge him for the difference?

    I don't.

    I'm not taking anybody's side here. I just think you should avoid any issues by calling. Better safe than sorry.
     
  10. rKunda macrumors 65816

    rKunda

    Joined:
    Jul 14, 2008
    #10
    Wow this got out of hand, and quickly. Who cares if it's a multi-billion dollar company or a multi-dollar company? Either it's right or it's wrong. I really doubt anyone is going to come knocking at your door, but my advice from above still stands.
     
  11. The Admiral macrumors member

    The Admiral

    Joined:
    Mar 2, 2009
    #11
    they probably assumed that your original warranty claim was in error because, honestly, who in his right mind would ever request a second pair of those awful earphones?
     
  12. XciteMe macrumors 6502

    Joined:
    May 21, 2009
    Location:
    Santa Monica, CA
    #12
    No I'm not advising working class people "steel" from the rich. The rich need their steel too, just as much as we do. They need their steel high rise buildings and their stainless steel kitchen appliances and their steel bridges to drive to their steel buildings to do their work.

    But I am saying, a multi BILLION dollar company screwed up a simple order and the guy shouldn't have to feel compelled to alert them or send it back. They didn't get the order right - OOPS!!!!!!!!!
     
  13. petermcphee macrumors 6502a

    petermcphee

    Joined:
    Aug 20, 2008
    #13
    lulz.
     
  14. SchneiderMan macrumors G3

    SchneiderMan

    Joined:
    May 25, 2008
    Location:
    Apple state
  15. Daremo macrumors 68000

    Daremo

    Joined:
    Jul 3, 2007
    Location:
    Chicago
    #15
    LOL! Fantastic response!
     
  16. sidewinder macrumors 68020

    sidewinder

    Joined:
    Dec 10, 2008
    Location:
    Northern California
    #16
    The overall level of humor here is pretty darn pathetic if you make a joke over a slight misspelling and actually think it is funny. I could dissect XciteMe's posts and uncover dozens of grammatical and punctuation errors and probably a bunch of spelling errors too.

    Basically, all he is doing is trying to cover his poor morals with an attempt at humor at the expense of someone else.

    If Apple sends me more expensive headphones and I think it is a mistake, I will let them know. I bet Apple would tell me to keep them. If they don't, I have no problem sending them back at their expense. If they let me keep them, great. Either way, I have done the right thing.

    It doesn't matter if it is a "Mom and Pop" shop or big bad Apple. It doesn't matter if it is a $10 item or a $500 item. You do the right thing.

    S-
     
  17. XciteMe macrumors 6502

    Joined:
    May 21, 2009
    Location:
    Santa Monica, CA
    #17
    Okay, Mother Theresa. Just curious, should I also throw away all the porn I have stashed on my computer? And I also occasionally do drugs, in addition to getting drunk. Am I going to Hell? :rolleyes:
     
  18. lollicup macrumors regular

    Joined:
    Aug 20, 2009
    #18
    Just let them know, and let them know that you really enjoy their product and have been a loyal fan for a while

    chances are they'll let you keep them

    worst case scenario they'll ship you a replacement set with a prepaid box to ship back the wrong headset ( standard procedure)

    So you will at least break even and also take the higher moral road:apple:
     
  19. Daremo macrumors 68000

    Daremo

    Joined:
    Jul 3, 2007
    Location:
    Chicago
    #19
    No, what's pathetic is the amount of people here who jump up on their high horses and preach their morals from the sky. Give me a break. This guy tried to insert humor into this beaten, and ridiculous debate over a pair of headphones. The amount of ACTUAL people who would do the "right" thing is very, VERY slim, but a public form gives those jealous few, who secretly WISH it was they who got a lucky break, can make themselves feel better by trying to show off what a "good person" they really are. THAT is what's pathetic.

    You're just upset because it was you who made the error. Your error wasn't funny, the ice breaker of the reply was.
     
  20. lemonademaker macrumors 6502a

    lemonademaker

    Joined:
    Jul 18, 2009
    Location:
    In a Van Down By The River! Metro Detroit!
    #20
    Popping some popcorn and grabin a shot of the goose for my lemonade! after all.... (checking the time)... yup it's happy hour!!
     

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