According to the superb website at Apecode, my iMac has arrived at the European Distribution Centre in Holland over the weekend. However, according to Apple, its not going to be picked up until Thursday to be sent to the UK, for delivery next week. Now, I know delivery is free, but I would have paid extra for the delivery if it was an option. As I upgraded the spec on the machine, I couldn't buy it locally so had to go direct to Apple. But now I've still not got a machine and its just sitting in a warehouse. Most couriers offer a 24 or 48 hour service from the UK to Europe, so why the delay? Just wondering what Apple's customer service is like and if anyone has had any luck in getting them to chase up collection of the delivery from their EDC? Bit frustrating that absolutely nothing is happening with my order at the moment and I could really do with the machine asap for work. Thanks, Mike.