I ordered an Apple TV back on feb 8. paid over night shipping. was supposed to be here monday. well on tuesday i finally call apple and they said they needed a verbal confirmation from me. the email never mentioned this or anything. when i called they said i needed to go home and call them from my home, which is the number on my credit card. so i leave work and run home to call. when i call back i was on hold for 25 minutes. then when i get a hold of someone they tell me i didnt need to go home to call. so they remburse me the overnight fee and said they sent one out over night. this morning i track it and it is in hong kong. wont be here until friday....obviously not over not shipping. thanks apple.