Apple site not recognizing secondary phone on family plan

Discussion in 'iPhone' started by boymom75, Oct 7, 2011.

  1. boymom75 macrumors member

    Joined:
    Jun 8, 2009
    #1
    It looks as if the Apple site wants to charge me $59 a month for a voice plan on my son's family plan phone (as if it's NOT a family plan phone). The ATT site has it correct - no monthly voice plan is charged, just the data.

    I'd prefer to order from Apple. Has anyone else found a workaround for this? Is there any downside to ordering from ATT?
     
  2. boymom75 thread starter macrumors member

    Joined:
    Jun 8, 2009
    #2
    anyone? someone must be upgrading a family plan phone besides me!
     
  3. sdsvtdriver macrumors 65816

    Joined:
    Jul 31, 2008
    Location:
    Southern California
    #3
    I just went thought and at the end it said 'no changes to voice plan' after saying $80 for voice plan in the beginning.
     
  4. EmbraceTheOne macrumors 6502a

    Joined:
    Aug 26, 2011
    #4
    Apple is not the Carrier of the Phone, Just a retailer. So thing's may get screwed up. And some details may not be there.
    You'd probably be better off going to the ATT/VZW/Sprint Website.
     
  5. boymom75, Oct 7, 2011
    Last edited: Oct 7, 2011

    boymom75 thread starter macrumors member

    Joined:
    Jun 8, 2009
    #5
    Hmmm. When did the $80 charge go away? After clicking continue w/ the summary it's still there. As is the $30 a month for unlimited data. (which I am already billed for).

    ETA: never mind! IT went away at the end. Thanks!
     
  6. Krayd2k macrumors member

    Joined:
    Jun 9, 2010
    #6
    59 is how much u guys pay for the family plan there not going to charge u 59 again...he pay 80 maybe because he has a diff voice plan?
     
  7. Colonel Badger macrumors 6502

    Joined:
    Jun 30, 2008
    #7
    Mine said the same. It initially ignored the fact that my second line should only be $9.99 for the voice and $30 for the unlimited data, and initially said $80 ($50 + $30), however when I got to "checkout" it clearly stated "Voice Plan: No changes". So I was happy and proceeded.
     
  8. sdsvtdriver macrumors 65816

    Joined:
    Jul 31, 2008
    Location:
    Southern California
    #8
    you're probably right. different plan.
     
  9. Colonel Badger macrumors 6502

    Joined:
    Jun 30, 2008
    #9
    NO it's $59.99 for two lines ($50 for the first line $9.99 for the second), then you have to add on your data, which with grandfathered unlimited is $30/line. So:-

    1st line: $50 + $30
    2nd line: $9.99 + $30

    However apples store treats both lines as 1st line ($50 + $30) when you walk through the process, however at the end it clearly states no changes to the Voice side.
     

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