iPad Pro Apple Smart Keyboard keeps disconnecting from iPad

Discussion in 'iPad' started by eddiexhart, Mar 27, 2016.

  1. eddiexhart macrumors regular


    Dec 13, 2008
    North Hollywood CA
    After retuning the Slim Book keyboard, I went and bought the Smart Keyboard. Well it's been acting up, and I've only had it for a week. The actual keyboard acts normal then disconnects from the iPad, bring up the message you see in the picture. And its still attached my iPad. I cleaned/wiped both down and still disconnects. Any Suggestions?! My iPad is running 9.3 and the 128GB 12.9 Cellular.

    Attached Files:

  2. AliMacs macrumors 6502

    Oct 8, 2014
    I just got mine recently - I never got that problem at all. I think you are best to return and get another one. when I installed mine on my IPP LTE it updated the firmware. The biggest problem which only occurred once so far is when the keyboard stopped responding. I think it was maybe because the cover shifted off the base when I tried to pry it off and then I didn'tcorrectly replace it back on.

    That or some glitch. But I never got that error message. Could be dirty smart connector contacts as well. Return within 14 days, my friend!
  3. npolly0212 macrumors 65816

    Sep 21, 2015
    Same exact thing happening to my Logitech create..

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