iPad Pro Apple Smart Keyboard keeps disconnecting from iPad

Discussion in 'iPad' started by eddiexhart, Mar 27, 2016.

  1. eddiexhart macrumors regular

    eddiexhart

    Joined:
    Dec 13, 2008
    Location:
    North Hollywood CA
    #1
    After retuning the Slim Book keyboard, I went and bought the Smart Keyboard. Well it's been acting up, and I've only had it for a week. The actual keyboard acts normal then disconnects from the iPad, bring up the message you see in the picture. And its still attached my iPad. I cleaned/wiped both down and still disconnects. Any Suggestions?! My iPad is running 9.3 and the 128GB 12.9 Cellular.
     

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  2. AliMacs macrumors 6502

    Joined:
    Oct 8, 2014
    #2
    I just got mine recently - I never got that problem at all. I think you are best to return and get another one. when I installed mine on my IPP LTE it updated the firmware. The biggest problem which only occurred once so far is when the keyboard stopped responding. I think it was maybe because the cover shifted off the base when I tried to pry it off and then I didn'tcorrectly replace it back on.

    That or some glitch. But I never got that error message. Could be dirty smart connector contacts as well. Return within 14 days, my friend!
     
  3. npolly0212 macrumors 65816

    Joined:
    Sep 21, 2015
    #3
    Same exact thing happening to my Logitech create..
     

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